Month: March 2021

Remote work is here to stay. which means we have some work still to do, to get it just right. The question is: how effective are remote workers today?

In the absence of face-to-face office interactions, communication as a team can sometimes suffer. The larger the remote team, the more difficult it can be to synchronise schedules, overcome language and cultural barriers, and foster that group feeling that is so integral to a happy and productive workforce.

Existing communication ecosystems won’t always be enough to support the shift to remote, or even multi-office work. So what do businesses need to do?

Unlocking the potential of your large remote teams

Productivity doesn’t happen by accident — it has to be built. That’s why organisations need to devise a strategy and take specific steps to ensure their teams can communicate effectively, no matter where they are.

Here’s 5 ways to ensure your remote team is communicating and collaborating just as effectively remotely as they do in person:

Define how your team will communicate

What do you expect from your teams when working remotely? The etiquette that’s second-nature in an office environment is a little less clear when working virtually. Are all team members requested to have cameras on when in meetings? Should questions be saved for the end of a VC?

Being upfront with your team about expected virtual protocols can help streamline remote communications, whether it’s general housekeeping (e.g. muting microphones during meetings) or focused on operational excellence and new ways of working.

Create smaller, more agile teams

As your employee's transition to remote work, it might be time to reconsider the size of the teams they’re in. Why? Because trying to maintain large working groups, without face to face interaction, can be difficult and counterproductive.

All work centres around projects — that’s true for any organisation. So when working virtually, try splitting large teams into smaller groups, designed to tackle specific parts of a larger roadmap. This can be much more productive and can help play to team member strengths.

Over-communicate

Humans are social creatures — just because we’re working remotely, doesn’t mean we want to work in isolation.

Team leaders need to play an active role in creating ways for members to connect and motivate each other.

Whether it’s organising a virtual lunch or team quiz, finding ways to interact as a team, just to chat or have fun, is crucial to maintaining well-being. Thankfully, the rise of sophisticated video conferencing tools can go some way to replacing face-to-face communication.

Host shorter, more efficient meetings

Even with the best will in the world, it can be hard to concentrate on a laptop for extended periods of time.

When working remotely, shorter and more structured meetings can help teams focus. Establishing and sharing an agenda document in advance, with clear objectives and desired outcomes, can help people come prepared and ready to work collaboratively.

Invest in the right technologies

Very few organisations expect their in-office employees to come equipped with their own tools and technologies. It’s far easier for the business if everyone’s working from the same software system, the same file-sharing server, email provider, etc.

So the same principles should apply when working remotely. Built specifically to cater for large remote or multi-office teams, Mitel MiCloud Flex helps improve business productivity by streamlining virtual communications.

Flexibility and agility are two of the most important characteristics for any business, especially as the routine nature of working, the how and when, continues to evolve.

While the events of the past year have been tough, they’ve also given us a glimpse into the future of the workplace. Many organisations have seen that their teams don’t necessarily need to be centralised in one office space — not if they have the right virtual tools.

It’s time to re-imagine the working arrangements required for your organisation today to prepare for tomorrow and beyond.

Remote, office or multi-office — what are the benefits?

Remote working

Now that the nature of work is changing, helped in part by the advances in technology and in embracing change. Studies have shown that on average, remote workers are productive and collaborative, innovative and more engaged. Likewise, companies that implement remote working are more attractive to employees (aftercollege.com), particularly when it comes to younger workers.

Working from home enables employees to skip lengthy commutes and customise their workday to suit their needs. Working remotely can be highly motivating for staff and, when handled appropriately, helps deliver a greater work-life balance.

Office working

The office has long been a staple of the working world, and with good reason. In an office environment, collaboration comes naturally — a stark contrast to the sometimes problematic task of weaving together multiple remote worker schedules.

Multi-office working

The growth of flexible, “co-working” hubs has created a third option for teams to consider: multi-office or satellite working.

By harnessing co-working spaces, businesses can essentially do away with their traditional “headquarters” and instead have several smaller offices that people are free to work from at their choosing. This provides a space for employees to meet, work together when necessary and maintain that feeling of being one cohesive team.

When planning the year ahead, flexibility is key

Different employees require different working arrangements at different times. Therefore, it may be more prudent to invest in tools that allow your business to ramp up its office or remote working capacity as and when needed.

Rather than committing to one particular form of working, organisations should instead focus their efforts on flexibility; ensuring that intercommunication methods are just as effective when employees are working remotely as when they are in the office.

Thankfully, there are solutions available to do exactly that.