Unified Communications

Available in: Jersey | Guernsey | UK

JT Unified Communications integrate enterprise communication services such as instant messaging (IM), presence information, Voice (including IP telephony and JT Managed PBX), mobility features, web & video conferencing, and more. JT has the right solution to fit business of all sizes through our strategic partnerships with Avaya, Cisco, and Mitel. Years of global experience mean you can rely on JT for a seamless installation process that delivers an easy to use service for your employees.

Unified Communications as a managed service lets users focus on business as usual — Speed up your projects wiht hassle free communication tools, and increase collaboration and group cohesion throughout your business; make savings on business travel with Video Conferencing capabilities, and much more! JT offers varied support levels up to our comprehensive dedicated support, with remote monitoring and proactive management by our highly trained Service Management Team. We design and implement a service based on your needs with a range of capabilities available to businesses of all sizes.

Why Unified Communications

  • Secure and resilient networks
  • European SIP availability
  • Specialists with over 120 years of experience delivering innovative solutions
  • 24x7x365 monitored support with sustained protection and attack mitigation
  • Unrivalled security with data encryption and purpose built storage in resilient backup vaults
  • Simple integration into your existing structure
  • Tailored solutions to meet your business performance and design needs
  • Cisco Premier Partner access to certified technical consultants and engineers
  • Unified communication with integration of all your devices to one managed platform
  • Improve customer relations with live response management
  • Simplicity with a simple commercial framework
  • Efficient and cost effective solution allowing your people to share phone system lines
  • Fully managed service with onsite maintenance support
  • Remote moves, additions and changes

Case Studies

Healthspan

Healthspan

We spoke to Healthspan in their Guernsey HQ about their experience with JT, using their integrated Mitel contact centre system to deal with multi-channel customer support, and how this has helped shape an enhanced customer experience.