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Case Studies

“We have everything booked online so at the heart of our business is our online booking engine, we need fiber, we need speed.

The service that we’ve had from JT has been excellent right from the start… we’ve had great service from JT over the years and we just look forward to growing our business with JT (and) with fibre.”

Roger Le Masitre, Director Valley Adventure Centre

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“Whether we’re sending around huge virtual and augmented reality files, or streaming live VR eSports to thousands across the globe, we know we have a connection we can rely on. We’ve grown our business with JT Fibre and can’t wait to see where it takes us next!”

Tim McGuinness, Founder and CEO.

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JT provided Bailiwick Express with a fit-for-purpose Mitel phone system and Pro Broadband ahead of schedule during their new office opening. Giving them the essential connectivity needed to get their business up and running without a hitch — hear what they had to say…

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JT's Cloud PBX has provided Comnexa with a suite of telephony tools previously only available to large organisations, helping them keep customers satisfied whether they're in the office or on the move. 

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“Our offering of all-inclusive packages created specifically with digital start-ups in mind relies on a stable fibre infrastructure. Since the installation of JT Fibre we have been able to manage the service for everyone in the building without any issues or further cost.”
Alex Belcher, Managing Director
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JT’s fibre-optic broadband provides the reliability and speed to work smarter, and with confidence so that our team can efficiently send everything required in one production file. Having JT fibre means we can take full advantage of new technologies to keep our business moving forward.
Dr. Tessa Hartmann, Managing Director
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We have been really impressed with the speed, reliability and coverage of JT’s superfast 4G network, which is enabling us to better manage our mobile costs and our team can stay connected and conduct their work from wherever they are.
Olly Duquemin, Co-Founder and joint Managing Director
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The new JT Fibre network was recognised as a game changer that offers the reliability and resilience to support our communication needs. The experience working with JT was a complete pleasure, it was professional and seamless.
Tim De Gruchy, Operations Director
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JT took the time to understand Bear Group’s needs, providing a robust, secure, and accredited Cloud solution. Watch the video

JT is very much seen as an extension to Covidien’s IT team having deployed all of our key communications technology over the past 7 years.   Dave Farlow, IT Director Read more

JT have pulled out all the stops to meet our business go live date with flawless execution on the Contact Centre implementation.   Andrew Mutch, Director of Technology Operations Read more

Karl Taylor photography and Karl Taylor Education, operate an education platform used by thousands of people across the globe. JT provided the capacity needed for their business to facilitate smooth live production broadcasting, carrying large amounts of video data to viewers in real-time with a 1Gb Fibre Optic line. Read more

Beaulieu Convent School uses JT Fibre and Cisco Meraki Wi-fi to connect 850 students, with over 1,200 devices to an immersive online learning environment, creating over 10,000 documents per week.

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4Group used JT’s reliable 4G connectivity to revolutionise how customers orders and delivery information were handled when their drivers are on the ‘on the move’. Here’s what Nigel Blandin, CEO of 4Group had to say… Watch the video

JT worked with Swoffers to assess their needs and install their new integrated Mitel phone system and improved business Professional broadband — giving them the essential connectivity to power their new website showcasing local properties and keep their busy phone lines running smoothly.

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“We were very attracted to the truly unique and industry-leading solutions that JT offers and it was evident that their approach to tailor solutions to meet our business needs
would enable us to achieve our objective of consolidating our systems and improving
connectivity for our staff.” Francesco Tinto, Global CIO of Kraft Heinz.  Read more

m-Health Solutions provide a heart monitoring system that uses wireless technology, to remotely send data via a SIM card in a smartphone, to be analysed by cardiac technologists and cardiac specialists. Using JT’s M2M SIM Management system, m-Health can achieve more accurate and faster solutions for diagnosis. Sandy Schwenger, CEO Read more

With over 120 staff in three locations, we required a business-critical link between our offices and business continuity and speed were of the utmost importance. JT provided us with a highly resilient MPLS system, linking all teams efficiently to the company’s private network.
Matthew Such, Head of Technology Trust and Fiduciary
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JT’s Cloud solution service has certainly gone the extra mile exceeding all expectations in supporting us from day one.
Jensen Nixon, CEO
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JT took the time to understand our needs, including the culture change challenge of moving away from desk phones. They were very responsive and patient, which was important as we are a demanding client.   Jason Kane, Head of IT Read more

“With an existing relationship with JT in Guernsey we were confident that we would
receive a good service from them, and they are always very responsive if there is an issue.
Meeting tight deadlines is critical to our business success and thanks to JT Fibre we have
confidence in delivering projects on time, trouble free.”
Ed Prow, Managing Director (Jersey)
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The decision to choose JT’s Managed Wi-Fi was an easy one and JT made the installation process painless and straightforward. We are now in the process of rolling the solution out to our other five offices. Peter Burtwell, Head of IT Read more

ArtBanc migrated to JT’s Cloud based services to ensure future security and reliability. With only a small IT ‘shop’, JT gave us their complete support throughout this seamless transition. John Hesse, CFO & COO Read more

From fixing over 60 years ago to a ‘smart’  showroom with nearly 150 connected devices, including an 8K smart TV feed, Fortuna are feeling the benefits of hyper fast JT Fibre.

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We spoke to Healthspan in their Guernsey HQ about their experience with JT, using their integrated Mitel contact centre system to deal with multi-channel customer support, and how this has helped shape an enhanced customer experience.  Watch the video

“We really enjoy working with JT and our account manager has been fantastic. He’s really given us the support and the ability for the business to grow. We’re really happy and we really look forward to working with them in the future.”

Will Morgan, Managing Director

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“We found JT to be extremely responsive from our initial enquiry to the installation of our new telephone system. I would have no esitation in recommending their services, and look forward to working with JT again in the future.” Read more

JT enabled us to increase our sales and improve our customer service by integrating product recommendations into our tablet devices providing a much improved service, which is ultimately our key aim. John Bovill, IT & eCommerce Director Read more

The JEP is using the latest digital technology, to improve the reader experience of its growing audience, both online and in print. JT’s fibre-optic broadband network provides the JEP with access to superfast and reliable infrastructure enabling it to harness the power of its first-class digital press.
Andy Sibcy, Editor in Chief
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The decision to move to the JT Premier Scheme, which offers real value for money, was an easy one. The quick and efficient implementation really impressed us and the change was completed with zero disruption to our staff and their working day.
Adam Jeffries, Chief Information Officer
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“Every step of the way JT has made it a priority to understand our needs and has provided a thorough service delivering the technology to complete the picture for us in terms of customer service.”
Dean de la Rue, Director
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When we originally discussed our requirements with JT, they really listened to our needs and provided practical solutions. Since installation, the support we have received has been excellent.

David Barrow, Group Finance Director

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We were particularly interested to make use of their utility billing model, which meant that we pay for what we use and no more. The flexibility of the billing, along with the flexibility of the service itself, was absolutely key in making our decision. Jason Stratford, CTO
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Jane James Ceramics moved three business premises over to JT's full-fibre network in one hit. They now benefit from improved reliability, super-fast speed, and quality internet service performance. And, as a result can provide a better customer service.

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