Case Studies

Spiffy Estate Agents

Spiffy

“I’ve been with JT for as long as I can remember. I’ve never considered changing supplier for my telecoms purely because of the reliability and the confidence that I have in the service that’s provided to me. We certainly could not have achieved what we have achieved without the service that JT provides us.”

Julian Lucas-Villar
Managing Director
Spiffy Estate Agents

 

Holeshot Signs

Holeshot Signs

“Being with JT is being brilliant, I know that I’ve got the service there 24/7, I know I’ve got good quality and I couldn’t recommend them enough.”

Oliver Holmes
Owner, Holeshot Signs

 

Fortuna Electronics

From fixing over 60 years ago to a ‘smart’  showroom with nearly 150 connected devices, including an 8K smart TV feed, Fortuna are feeling the benefits of hyper fast JT Fibre.

 

Bailiwick Express

JT provided Bailiwick Express with a fit-for-purpose Mitel phone system and Pro Broadband ahead of schedule during their new office opening. Giving them the essential connectivity needed to get their business up and running without a hitch — hear what they had to say…

 

No 3 Forum

“Our offering of all-inclusive packages created specifically with digital start-ups in mind relies on a stable fibre infrastructure. Since the installation of JT Fibre we have been able to manage the service for everyone in the building without any issues or further cost.”

Alex Belcher, Managing Director

 

Hartmann House

“JT’s fibre-optic broadband provides the reliability and speed to work smarter, and with confidence so that our team can efficiently send everything required in one production file. Having JT fibre means we can take full advantage of new technologies to keep our business moving forward.”

Dr. Tessa Hartmann, Managing Director

 

Resolution IT

“We have been really impressed with the speed, reliability and coverage of JT’s superfast 4G network, which is enabling us to better manage our mobile costs and our team can stay connected and conduct their work from wherever they are.”

Olly Duquemin, Co-Founder and joint Managing Director

 

365 Tickets

“The new JT Fibre network was recognised as a game changer that offers the reliability and resilience to support our communication needs. The experience working with JT was a complete pleasure, it was professional and seamless.”

Tim De Gruchy, Operations Director

Covidien

“JT is very much seen as an extension to Covidien’s IT team having deployed all of our key communications technology over the past 7 years.”

Dave Farlow, IT Director

 

Affinion

“JT have pulled out all the stops to meet our business go live date with flawless execution on the Contact Centre implementation.”

Andrew Mutch, Director of Technology Operations

 

Karl Taylor

Karl Taylor photography and Karl Taylor Education, operate an education platform used by thousands of people across the globe. JT provided the capacity needed for their business to facilitate smooth live production broadcasting, carrying large amounts of video data to viewers in real-time with a 1Gb Fibre Optic line.

 

ArtBanc

“ArtBanc migrated to JT’s Cloud based services to ensure future security and reliability. With only a small IT ‘shop’, JT gave us their complete support throughout this seamless transition.”

John Hesse, CFO & COO

 

Jane James Ceramics

Jane James Ceramics moved three business premises over to JT’s full-fibre network in one hit. They now benefit from improved reliability, super-fast speed, and quality internet service performance. And, as a result can provide a better customer service.

 

Studio M

Studio M

“(With JT Fibre) We can turn around art galleries in an instant, upload thousands of high-res images all over the network in minutes, which used to take us hours. We can access our images on our secure cloud platform, delivering images to our clients and across our social media channels instantly.”

We have the world at our fingertips online and we’re connected to more and more people each day thanks to JT connectivity.”

Matt Porteous
Photographer and Founder, Studio M

 

3Ci Sport

3Ci Sport

“On this occasion (ICC Men’s T20 World Cup Europe Final 2019) it was the JT SIMs that made the high quality live streaming connection possible.

The JT teams in Jersey and Guernsey were great, tailoring a specific package to our needs.”

Phil Bouchard
Director, 3Ci Sport

 

Virtex Studios

“Whether we’re sending around huge virtual and augmented reality files, or streaming live VR eSports to thousands across the globe, we know we have a connection we can rely on. We’ve grown our business with JT Fibre and can’t wait to see where it takes us next!”

Tim McGuinness, Founder and CEO.

 

Beaulieu Convent School

Beaulieu Convent School uses JT Fibre and Cisco Meraki Wi-fi to connect 850 students, with over 1,200 devices to an immersive online learning environment, creating over 10,000 documents per week.

 

4Group

4Group used JT’s reliable 4G connectivity to revolutionise how customers orders and delivery information were handled when their drivers are on the ‘on the move’. Here’s what Nigel Blandin, CEO of 4Group had to say.

 

Swoffers

JT worked with Swoffers to assess their needs and install their new integrated Mitel phone system and improved business Professional broadband — giving them the essential connectivity to power their new website showcasing local properties and keep their busy phone lines running smoothly.

 

Kraft Heinz

“We were very attracted to the truly unique and industry-leading solutions that JT offers and it was evident that their approach to tailor solutions to meet our business needs would enable us to achieve our objective of consolidating our systems and improving connectivity for our staff.”

Francesco Tinto, Global CIO of Kraft Heinz.

m-Health Solutions

“m-Health Solutions provide a heart monitoring system that uses wireless technology, to remotely send data via a SIM card in a smartphone, to be analysed by cardiac technologists and cardiac specialists. Using JT’s M2M SIM Management system, m-Health can achieve more accurate and faster solutions for diagnosis.”

Sandy Schwenger, CEO

Salamanca Group

“With over 120 staff in three locations, we required a business-critical link between our offices and business continuity and speed were of the utmost importance. JT provided us with a highly resilient MPLS system, linking all teams efficiently to the company’s private network.”

Matthew Such, Head of Technology Trust and Fiduciary

 

Warm Solutions

“JT’s Cloud solution service has certainly gone the extra mile exceeding all expectations in supporting us from day one.”

Jensen Nixon, CEO

 

Burohappold

“JT took the time to understand our needs, including the culture change challenge of moving away from desk phones. They were very responsive and patient, which was important as we are a demanding client.”

Jason Kane, Head of IT

 

The Potting Shed

“With an existing relationship with JT in Guernsey we were confident that we would
receive a good service from them, and they are always very responsive if there is an issue.
Meeting tight deadlines is critical to our business success and thanks to JT Fibre we have
confidence in delivering projects on time, trouble free.”

Ed Prow, Managing Director (Jersey)

 

Hart Brown

“The decision to choose JT’s Managed Wi-Fi was an easy one and JT made the installation process painless and straightforward. We are now in the process of rolling the solution out to our other five offices.”

Peter Burtwell, Head of IT

 

Durrell Wildlife Conservation Trust

Durrell

“Without the reliable connectivity provided by JT we couldn’t give our visitors such a good experience and allow them to share that experience far and wide with their friends and family. And of course it would also mean that we couldn’t ultimately do our conservation work.”

Dr Lesley Dickie
CEO
Durrell Wildlife Conservation Trust

 

Sunworks

Sunworks

“Thanks to (JT) connectivity maintaining solar panels is so much more effective, you would normally have to get up on a roof and actually do some tests, now you can do all this remotely. For the user this means that you can view your energy generation from anywhere you like.”

Mark Brandon
Director, Sunworks

 

Longueville Golf Range

“JT Fibre has a made a huge difference for us here. Fibre has allowed this smart golf range to become a reality for islanders, experiencing quality digital enhancements to their game which you would normally see on the professional world stage.”

Aaron Anderson
Director, Longueville Golf Range

 

Valley Adventure Centre
“We have everything booked online so at the heart of our business is our online booking engine, we need fiber, we need speed.
The service that we’ve had from JT has been excellent right from the start… we’ve had great service from JT over the years and we just look forward to growing our business with JT (and) with fibre.”
Roger Le Masitre
Director Valley Adventure Centre

Healthspan

We spoke to Healthspan in their Guernsey HQ about their experience with JT, using their integrated Mitel contact centre system to deal with multi-channel customer support, and how this has helped shape an enhanced customer experience.

 

Offshore Group

“We really enjoy working with JT and our account manager has been fantastic. He’s really given us the support and the ability for the business to grow. We’re really happy and we really look forward to working with them in the future.”

Will Morgan, Managing Director

 

Federal

“We found JT to be extremely responsive from our initial enquiry to the installation of our new telephone system. I would have no esitation in recommending their services, and look forward to working with JT again in the future.”
 

Monsoon

“JT enabled us to increase our sales and improve our customer service by integrating product recommendations into our tablet devices providing a much improved service, which is ultimately our key aim.”

John Bovill, IT & eCommerce Director

 

Jersey Evening Post

“The JEP is using the latest digital technology, to improve the reader experience of its growing audience, both online and in print. JT’s fibre-optic broadband network provides the JEP with access to superfast and reliable infrastructure enabling it to harness the power of its first-class digital press.”

Andy Sibcy, Editor in Chief

 

JTC Group

“The decision to move to the JT Premier Scheme, which offers real value for money, was an easy one. The quick and efficient implementation really impressed us and the change was completed with zero disruption to our staff and their working day.”

Adam Jeffries, Chief Information Officer

 

Rossgower

“Every step of the way JT has made it a priority to understand our needs and has provided a thorough service delivering the technology to complete the picture for us in terms of customer service.”

Dean de la Rue, Director

 

Cherry Godfrey

“When we originally discussed our requirements with JT, they really listened to our needs and provided practical solutions. Since installation, the support we have received has been excellent.”

David Barrow, Group Finance Director