Contact Us

For all Business enquiries please call: 

Jersey – 01534 882345
Guernsey – 01481 882345

Speak to a member of our Business Solutions Team,  Mon – Fri: 8am – 5pm.

Residential Services

If your business has residential services and you need help using your services or managing your account, please fill out this form and a member of our Residential Support team will get in touch as quickly as possible.

Alternatively, click here, for more ways to get in touch.


Make an online enquiry

Write to us:

PO Box 53
No 1 The Forum
Grenville Street
St Helier

Raise a complaint
If you’re unhappy with something we’d like to know so that we can do our best to put it right as quickly as possible. Here is our Customer Promise where you can read how we handle any complaints.

If you'd like to make a complaint, please fill out the form below to tell us more so that we can make sure you get the right help as quickly as possible.

Leave a Compliment
Please use this form if you’d like to compliment one of our team. We’ll use the information you provide to pass our feedback to the team member and their manager.

Report a scam call
There are a number of different types of nuisance/scam calls out there. Whilst JT work hard to minimise the number of unwanted calls received by our customers it is inevitable that some of them may get through. Providing as much information as you can HERE will help us to investigate and take the most appropriate action to prevent this happening to other islanders.