Double success for JT’s enterprise and business services team

JT has been recognised by one of the world’s leading technology companies for the innovative way in which they delivered business to their customers in 2020.

The Tech Data Aces Momentum Awards are given to companies that show a desire to use and grow the technology developed by Cisco. Run by technology giant Tech Data, the programme is designed to help Cisco partners take their business forward as they support their customers’ requirements,  applying sophisticated Cisco Technology to a constantly changing business landscape.

JT, a Cisco Premier partner, was recognised as the ‘Enterprise Networking Partner of the Year’ and achieved the highest accolade of ‘Overall Partner of the Year’, based on partner engagement, strategy for growth and customer adoption in a year that required ingenuity and innovation.

In each category, four out of the 25 top partners in the ACES programme were shortlisted by the technology giant Tech Data, with JT selected as the overall winner.

Katie Corbett, Director of CI Enterprise and Business Services at JT Group, said: “This is a huge achievement by our very dedicated team who have developed and grown this side of the business for JT. We have enjoyed working closely with Tech Data and Cisco, especially in a year where the technologies they produce have been so vital to keeping our communities and economies going. We were really focused on delivering these services and technologies to our customers and the results have been far greater than we had anticipated.”

Graeme Lee, Business Development Manager for Cisco at Tech Data, said: “(JT) have driven change for their customers by encouraging the adoption of leading-edge technologies and looking for new ways to apply and adapt the very latest solutions to positive effect. This hugely impressive performance, alongside their focused approach made JT the exceptional candidate and the deserved winner of the Tech Data ACES Partner of the Year award.

 

About Tech Data

Tech Data Corporation is one of the world’s largest distributors of technology products, services and solutions.

For more than 40 years, Tech Data has provided the logistics capabilities and value-added services that enable resellers to efficiently and cost-effectively support the diverse technology needs of end users in more than 100 countries.

Tech Data connects the world with the power of technology. With an end-to-end portfolio of products, services and solutions, highly specialised skills, and expertise in next-generation technologies enables Tech Data partners bring to market the products and solutions the world needs to connect, grow and advance.



Former BT Executive added to the JT Board

A former BT executive who helped the organisation achieve a world number one ranking for customer services has been appointed as a Non-Executive Director of JT.

Angus Flett is the CEO of Smart Data Communications Company, he has an extensive background in telecoms, including roles in product management, marketing and service operations. He held a senior role at Vodaphone, where he was Senior Vice President for Global Enterprise Products.

While at BT, Angus was the Managing Director of Customer Service and Customer Relationship Management, where he was instrumental in BT’s world number one ranking for agent technical expertise and number two for agent responsiveness. He was also responsible for BT’s Internet Service Provider division which was the fifth largest white-label ISP in the UK, providing services to EE, Vodaphone, Post Office and SSE.

Angus Flett said: “JT’s reputation among much larger businesses in the UK and overseas is already excellent and that reputation is growing rapidly. It is a forward-looking company that is doing remarkable things in the Channel Islands and around the world. That’s why I wanted to join the JT Board, and I’m delighted to be working with such a creative, ambitious and diverse company. What impresses me more though is how well embedded JT is in its community. This was demonstrated this year when it won Silver at the UK Customer Experience Awards, beating BT in its category, I might add. Listening to customers and acting on their feedback to develop products and services shows JT is a company that is moving forward and taking its core customers with them.”

JT Chairman, Phil Male, said: “We are really fortunate that we are able to attract people with such a broad level of experience in senior management as Angus. His leadership at some of the world’s most well know telecoms companies will be a huge asset to the JT Board and will no doubt help with our long-term vision for growth and sustainability both in the Channel Islands and internationally. The business world is facing uncertainty at the moment, but this appointment will further strengthen the ability of the Board to oversee JT’s operations and services.”

Graeme Millar, CEO JT Group, said: “We’re delighted to welcome someone of Angus’s calibre to JT. His expertise and experience will greatly bolster JT’s long-term plans and strategies. It is also hugely beneficial that he comes from a background of customer service and customer relationship management, an area that is very important to us and our people as we continue to provide and receive positive customer experience feedback, which is crucial to the success of our business.”