Double success for JT’s enterprise and business services team

JT has been recognised by one of the world’s leading technology companies for the innovative way in which they delivered business to their customers in 2020.

The Tech Data Aces Momentum Awards are given to companies that show a desire to use and grow the technology developed by Cisco. Run by technology giant Tech Data, the programme is designed to help Cisco partners take their business forward as they support their customers’ requirements,  applying sophisticated Cisco Technology to a constantly changing business landscape.

JT, a Cisco Premier partner, was recognised as the ‘Enterprise Networking Partner of the Year’ and achieved the highest accolade of ‘Overall Partner of the Year’, based on partner engagement, strategy for growth and customer adoption in a year that required ingenuity and innovation.

In each category, four out of the 25 top partners in the ACES programme were shortlisted by the technology giant Tech Data, with JT selected as the overall winner.

Katie Corbett, Director of CI Enterprise and Business Services at JT Group, said: “This is a huge achievement by our very dedicated team who have developed and grown this side of the business for JT. We have enjoyed working closely with Tech Data and Cisco, especially in a year where the technologies they produce have been so vital to keeping our communities and economies going. We were really focused on delivering these services and technologies to our customers and the results have been far greater than we had anticipated.”

Graeme Lee, Business Development Manager for Cisco at Tech Data, said: “(JT) have driven change for their customers by encouraging the adoption of leading-edge technologies and looking for new ways to apply and adapt the very latest solutions to positive effect. This hugely impressive performance, alongside their focused approach made JT the exceptional candidate and the deserved winner of the Tech Data ACES Partner of the Year award.

 

About Tech Data

Tech Data Corporation is one of the world’s largest distributors of technology products, services and solutions.

For more than 40 years, Tech Data has provided the logistics capabilities and value-added services that enable resellers to efficiently and cost-effectively support the diverse technology needs of end users in more than 100 countries.

Tech Data connects the world with the power of technology. With an end-to-end portfolio of products, services and solutions, highly specialised skills, and expertise in next-generation technologies enables Tech Data partners bring to market the products and solutions the world needs to connect, grow and advance.



Former BT Executive added to the JT Board

A former BT executive who helped the organisation achieve a world number one ranking for customer services has been appointed as a Non-Executive Director of JT.

Angus Flett is the CEO of Smart Data Communications Company, he has an extensive background in telecoms, including roles in product management, marketing and service operations. He held a senior role at Vodaphone, where he was Senior Vice President for Global Enterprise Products.

While at BT, Angus was the Managing Director of Customer Service and Customer Relationship Management, where he was instrumental in BT’s world number one ranking for agent technical expertise and number two for agent responsiveness. He was also responsible for BT’s Internet Service Provider division which was the fifth largest white-label ISP in the UK, providing services to EE, Vodaphone, Post Office and SSE.

Angus Flett said: “JT’s reputation among much larger businesses in the UK and overseas is already excellent and that reputation is growing rapidly. It is a forward-looking company that is doing remarkable things in the Channel Islands and around the world. That’s why I wanted to join the JT Board, and I’m delighted to be working with such a creative, ambitious and diverse company. What impresses me more though is how well embedded JT is in its community. This was demonstrated this year when it won Silver at the UK Customer Experience Awards, beating BT in its category, I might add. Listening to customers and acting on their feedback to develop products and services shows JT is a company that is moving forward and taking its core customers with them.”

JT Chairman, Phil Male, said: “We are really fortunate that we are able to attract people with such a broad level of experience in senior management as Angus. His leadership at some of the world’s most well know telecoms companies will be a huge asset to the JT Board and will no doubt help with our long-term vision for growth and sustainability both in the Channel Islands and internationally. The business world is facing uncertainty at the moment, but this appointment will further strengthen the ability of the Board to oversee JT’s operations and services.”

Graeme Millar, CEO JT Group, said: “We’re delighted to welcome someone of Angus’s calibre to JT. His expertise and experience will greatly bolster JT’s long-term plans and strategies. It is also hugely beneficial that he comes from a background of customer service and customer relationship management, an area that is very important to us and our people as we continue to provide and receive positive customer experience feedback, which is crucial to the success of our business.”



JT vehicles to go all electric within next few years

JT has become the latest large company to begin replacing its vehicle fleet with zero emission alternatives. Ten years ago, it was hard to imagine being able to drive more than a few miles in an electric vehicle, on a single charge – today it is very different and with an ever-growing network of charging facilities, more and more Channel Islands businesses are making the transition from fossil-fuel to low carbon electric transport.

JT have begun their transition by purchasing ten Nissan electric vehicles, starting by replacing the oldest of JT’s fleet of Suzuki vans, supporting their goal of achieving Carbon Neutrality by 2030.

Tom Noel, Director of Corporate Affairs and Sustainability, said: “JT has one of the largest commercial fleets in Jersey, with almost 100 cars used daily by our engineers. Our aim is to not only replace all petrol and diesel vehicles but to reduce the number of vehicles on our roads, supporting that with charging points in key locations. As a business that has placed sustainability at the heart of everything we do, we’ve made initiatives like this a key priority of our Sustainability Strategy over the next decade.”

The EV’s may be new to JT but all have been bought at auctions having previously been used by councils in Scotland in keeping with JT’s policy to reuse, reduce and recycle wherever possible.

JT’s people are key participants and drivers of JT’s sustainability programme with many of their ideas now being adopted companywide, including going 100% paperless for note taking by using Rocketbook Fusion notebooks, re-usable water bottles, a solar panelled building and an employee voucher scheme for e-bikes.

‘Moments of global crisis often lead to historical change and the recovery from the pandemic presents a huge opportunity for Governments, businesses and individuals to put action on climate at the heart of their efforts,” said Tom.



JT support for National Trust conservation

A team of volunteers from JT have joined others reconnecting with their island’s natural beauty last week swapping their desks for a day of volunteering for the National Trust in Jersey.  The team helped maintain bird hides and reed beds in St Ouen.

Six members of JT’s new sustainability team supported the Trust with habitat restoration and enhancement of the bird hides and reeds at Les Mielles de Morville. It’s part of JT’s commitment to our local environment and community and our desire to help support the wellbeing of islanders.

Jon Parkes, Lands Manager for the National Trust for Jersey, said: “Like everyone, the Trust has had an unusual year with plenty of challenges, but we are lucky enough to work with lots of corporate partners and groups. This year has seen the countryside, including National Trust sites, busier than ever, as people rediscovered the island they knew and discovered parts they never knew existed. We are delighted that people are reconnecting with nature and really valuing what we have here in Jersey. Support for the Trust from local businesses like JT is really meaningful. Especially in difficult times like these, when we all need to work together for the benefit of our community and island.”

The National Trust is continuing with its busy programme of conservation and management work at its sites across the island.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability said: “JT is actively pursuing our new strategy which puts our planet, our people and our community at the heart of everything we do. It’s not only about reducing carbon emissions, it’s also about how our people are embracing sustainability, coming up with their own ideas for green initiatives and supporting local organisations such as the National Trust. Seeing our volunteers so passionate on such a worthwhile project like this, demonstrates their genuine commitment to making a real difference. These projects are great for team building, exposing people to new experiences and really helping to keep our environment at the forefront of all our minds, helping to maintain and protect our island for future generations – plus, it’s something we really enjoyed.”



JT launch secure business service after successful hospital trial

JT has announced the launch of its latest service to Channel Island business customers following a successful trial which took place during lockdown, enabling key hospital teams to continue their essential work from home.

JT’s new SD-WAN – Software-Defined Wide Area Network – allowed Jersey’s radiologists to carry out valuable everyday activities securely from their homes, when restrictions meant they couldn’t go to work. This included reviewing scans and x-rays to advise the team at the hospital over the secure link, without patient confidentiality or safety being compromised.

At the start of the COVID-19 crisis, the Government of Jersey’s Digital Health Team asked JT to help find a solution for team members to work from home to ensure patient diagnosis wasn’t hindered. The SD-WAN solution was adapted so that six Consultant Radiologists had secure and fast network access by simply plugging the devices into their home broadband routers.

Daragh McDermott, Managing Director JT, Channel Islands said: “We were in the final phase of our SD-WAN project when the Government asked if we could help essential care workers who, because of COVID-19, were struggling with real emergencies. Although the radiologists were using a dedicated secure connection to their corporate network and systems, the speed with which they needed to communicate became critical. Ordinarily, SD-WAN would be used to connect remote offices to company HQs, but the JT solution is flexible enough to deploy in their homes. All they had to do was plug them in and the SD-WAN box did the rest, creating a fast, super secure network over broadband.”

SD-WAN provides a faster and more versatile network than conventional systems and incorporates a next generation firewall to prevent cyberattacks. Using Cloud based technologies allows our customers to save time and money.

The success of the trial can be illustrated by the fact that the surgeons at the General Hospital were able to receive live information direct from a radiologist while they were in theatre.

Dr Chris Hare, Consultant Cardiologist, Jersey General Hospital, said: “I spent a full weekend on-call deliberately reporting all emergency scans from home. There were quite a few and they were complex. With JT’s SD-WAN, it was possible to review scans while patients were still on the table enabling rapid decisions about whether more was needed to be done or if they could return to their ward. With the system we had in place previously I would never have even considered attempting this, they were too slow, making it quicker for me to drive to work. But this new solution from JT is a gamechanger.”

To find out more and JT’s new SD-WAN service visit www.jtglobal.com/sd-wan



JT supports Macmillan Jersey in raising over £23,000

The 27th September marked the end of Macmillan Jersey’s ‘Get together for Good’ events week with JT. The week was all about encouraging people in our community to come together virtually or in person, whist adhering to government advice, to support the local charity. Throughout the week there were movie nights at The Savoy Hotel, a virtual corporate quiz, customer games in De Gruchy, various coffee mornings, a pre-loved and new clothes sale and a virtual yoga session amongst the events organised.

Islanders were encouraged to either attend an organised event or host their own. Macmillan Jersey have been blown away by how many islanders embraced the concept and really engaged with the week of activities to support them in their effort to raise much needed funds. To date, the fundraising total for the ‘Get together for Good’ week is over £23,000.

Steph Gibaut, Head of Fundraising at Macmillan Jersey said “We truly can’t thank everyone that took part in our ‘Get together for Good’ week enough. We are so humbled by the generosity and support of the people of Jersey. All our events have been cancelled this year so the money raised from this event is greatly appreciated and will allow our cancer support team to continue supporting local people affected by cancer. A huge thank you from everyone at Macmillan Jersey must go to JT and their people, without their support, expertise and commitment this week would not have been possible.’’

Tamara O Brien, Group Head of Customer Experience for JT, said: “Every year we ask our people to choose a charity for us to support and this year, driven by one of our own Macmillan Volunteers, we put our hearts and minds behind Macmillan Jersey. We all know someone who has been affected by cancer, and with each person’s experience there is a story. For many islanders Macmillan Jersey plays a huge part in their story, supporting them and their loved ones in good times and bad. Now was the time they needed our help as a community, and I’m so pleased that so many of us came together to raise so much money for such a worthy cause. It was our privilege to be part of a new and inspirational fundraising challenge that raised awareness, raised funds and importantly, raised a lot of smiles. ‘’

Macmillan Jersey helps people with all types of cancer and has provided over 3000 support sessions in the last 12 months alone.

To find how to donate visit www.macmillanjersey.com



Macmillan JT Get Together For Good

MacMillan Jersey and JT launch the 7 day ‘Get Together for Good’ campaign

The annual fundraising day for MacMillan Cancer Support Jersey is changing this autumn with a challenge to use 7 days to make a real difference. This year Macmillan Jersey are asking us to help them to continue to help our loved ones, and with JT are launching the ‘Get Together for Good’ campaign.

‘Get together for Good’ is a week of activities and challenges running from 21 to 27 September. Each event is about bringing friends, colleagues, classmates and families together, either online or in person. Making every day and every event unique by uniting the whole community, for one week, to make a change.

MacMillan Jersey receives no funding from MacMillan UK and relies on the donations and generosity of islanders to provide much needed services for local patients and their families. With JT’s help, the charity hopes that a refreshing approach to fundraising, allowing everyone to personalise their day, will help raise the funds needed to maintain their services.

Local businesses, eager to play their part, have really embraced the idea, providing prizes for the bumper prize draw and pledging donations for purchases made towards group events.

Lauren Perchard-Rees, Chief Executive of Macmillan Cancer Support Jersey, said: “We felt that 2020 was the year for change and with the creativity and passion of the JT team, we decided to give people loads of opportunities to get together to raise money for our work. Every penny raised here, stays here, in Jersey, helping not only cancer patients but also their support network of family and close friends. The Oasis cancer support centre alone costs over £300,000 a year to run but we need more than that to continue our work with patients, especially this year as our fundraising is 50% down on previous years.”

Tamara O Brien, Group Head of Customer Experience for JT, said: “We know that in small communities such as ours in the Channel Islands, the chances are that most of us will know someone affected by cancer. By supporting MacMillan Jersey, we have helped turn the traditional one-day fundraiser into a week of fun that can be done online or in groups, giving everyone plenty of options including staying at home to having small gatherings. There will be links to downloadable invitations, suggested movie lists, bunting and posters, all to help spread the message of supporting the brilliant and vital work of MacMillan Jersey.”

MacMillan Jersey helps people with all types of cancer and has provided over 3000 support sessions in the last 12 months.

To find out more about the ‘Get together for Good’ week, how to become a partner and how to donate visit www.macmillanjersey.com



JT shortlisted for Connected Britain Award

JT has been shortlisted in the ‘Internet of Things’ (IoT) category in this year’s Connected Britain Awards.

It has joined the likes of Sky, Cisco and Westminster City Council on the list of finalists at the prestigious telecoms industry awards, with the winners to be announced – virtually – between the 23rd and 25th September.

Supported by more than 600 roaming agreements across the world, JT can offer multiple network access through a single SIM card, which provides robust, secure and ‘always on’ connectivity.

JT’s award entry focussed on the Nomad IoT Management Platform, which allows our customers to reduce their operating costs by enabling them to monitor and control large numbers of SIMs quickly and efficiently.

A ‘rich’ set of features – such as device location, geofencing and data consumption monitoring – can be accessed via API or UI to orchestrate provisioning, billing and support across multiple operators through a single interface.

In 2020 JT launched its first ‘embedded-SIM’ (eSIM) proposition. eSIM allows customers to easily change their network providers ‘over the air,’ eliminating the ‘lock-in’ effects of traditional SIMs.

Barna Kutvolgyi, MD of JT International, commented: “The Internet of Things is now a truly global phenomenon, with applications across the healthcare, mobility, automotive and infrastructure sectors, all of which are now supported by JT’s solutions.

“We have built an excellent reputation as a global supplier of connectivity, building on our large portfolio of roaming and wholesale agreements which the JT team developed as a way of keeping travellers and any devices connected around the world.

“I’m delighted that the hard work and success of JT’s team has been recognised with this short-listing by such a prestigious scheme as Connected Britain.”



Autism Jersey golf day 2020

Autism Jersey golf day raises record amount

Autism Jersey’s annual golf day, sponsored by JT, has been hailed a success after it broke fundraising records whilst navigating between two separate venues to meet health and safety requirements. The popular golf competition raised over £35,000 for the charity, using technology to connect participants and celebrate the day’s results.

The event saw 18 teams of golfers compete at La Moye Golf Club on Friday 21 August with the overall winners being the Brewin Dolphin team, followed closely by a team from Santander in second place. The awards presentation was held at both the La Moye Clubhouse and the Royal Channel Islands Yacht Club in St Aubin using the latest audio-visual technology powered through JT’s full-fibre network to deliver a seamless awards presentation.

Nick Winsor, Chairman of Autism Jersey, said: “We are so thankful for everyone who took part in this event and are delighted to have raised a record-breaking total in such challenging times. Being able to host the prizegiving between two venues actually lays the foundations for many charities to now host their events at multiple locations and we are extremely grateful to JT and Delta Events for their help in making this day a success.”

Last year’s golf day raised £30k, with funds from this year’s event going directly to rehoming the charity at Sans Souci, where they will be able to develop a bespoke multi-million-pound facility to support those on the island on the autism spectrum and their families. JT’s on-going support of this annual event also means the new centre will benefit from the latest technology, ensuring visitors and carers can keep connected via state-of-the-art equipment, made possible by JT’s full-fibre network.

Daragh McDermott, Corporate Affairs Director at JT and a board member of Autism Jersey, said: “We have developed a long-term partnership with Autism Jersey and are honoured to be able to offer our support so that this event could take place when so many others have had to be cancelled. Not only was this an enjoyable social occasion for all involved, but an important chance to lend support and raise money for a very worthwhile cause.”



JT sponsored Autism Jersey Golf Day at Le Moye Golf Course in Jersey

Technology comes to the fore to help raise money for Autism Jersey

Island golfers will once again be teeing off at La Moye Golf Club on Friday 21 August to support Autism Jersey, sponsored by JT. This year, the event lunch and prize giving will be hosted across the La Moye Clubhouse and the Royal Channel Islands Yacht Club in St Aubin to ensure strict compliance with COVID-19 measures, with the two venues being digitally linked using the latest audio-visual technology powered through JT’s full-fibre network.

Nick Winsor, Chairman of Autism Jersey, said: “I would like to thank JT and Delta Events for responding so quickly and working within the restrictions to make sure our two lunch venues will be linked via video screens. Thanks to their technology and expertise, all the players and supporters will be able to see and hear the prize giving and speeches, including from the Lieutenant Governor. We know that the COVID-19 pandemic has affected charities everywhere, but the funds raised will go directly towards developing a bespoke centre for supporting those on the autism spectrum and a permanent home for the charity that we are working with Andium Homes to deliver.”

Daragh McDermott, JT’s Managing Director, added: “Our partnership with Autism Jersey goes from strength to strength and we’re immensely proud to have this long-term connection with an organisation that does such vital work in our community. We want to continue to help the charity provide support to islanders so that they can lead lives that are fully included in our society. COVID-19 presented us with new challenges on holding this event, but we enjoy a challenge and I am really pleased we’ve all been able to work together to make sure it will run as smoothly as ever.”