Cyber First Aid – #ThinkB4UClick

Emily Martins
Cybersecurity Consultant

October marks #CyberSecMonth (European Cybersecurity Month), the annual campaign dedicated to promoting cybersecurity among individuals and organisations, providing up-to-date digital security information through awareness-raising - the motto this year is “Think Before U Click” with "Cyber First Aid" being one of the main themes of the campaign.

Emily Martins, a Cybersecurity Consultant at JT shares useful payment tips and advice on what to do if you've been hacked.  Read on below...

What do you do if you’ve been hacked?

It’s all too easy to think ‘it’ll never happen to me’ when it comes to cyber-attacks, but the reality is, no one is safe. In fact, I was targeted myself not so very long ago. I had entered my bank card details into a website that I had never used before, but one that I trusted, and within an hour criminals were already attempting to use my bank card in multiple countries across the globe. Luckily my bank quickly recognised the transactions as being fraudulent and blocked it before any damage was done, but it did take me by surprise and really made me wonder, if my bank hadn’t blocked my card and I hadn’t checked on my banking app, just how much damage could they have done?

Security is so much more than remembering not to tell anyone your password or not to click on an obviously dodgy website. Websites we trust can sometimes be compromised, many scams can appear legitimate and lure us, and sometimes we just get complacent with the mindset of ‘I’m safe, why would they target little old me’.

In my case there wasn’t much else that I could do in the moment, I blocked my card and re-ordered a new one, leaving me without my standard method of payment for 5 days. Luckily, I have several accounts and only use one for online payments, transferring money into it as and when needed so I wasn’t left without a way of paying, but for others who just have one account and one card it could have had a much more negative impact.

So, just how do you prevent something like this from happening?

Make sure you’re not putting all of your eggs in one basket. I like to keep a small amount in one account for weekly expenditures and the rest of my money saved in other accounts. That way, if my card gets stolen or compromised only a small amount is at risk.


Check if your bank provides single-use cards. Some online banks, such as Revolut will provide single-use credit or debit cards, specifically for online purchases, that way even if your details are stolen the card is voided and no money can be taken. Of course, this doesn’t protect you against physical card theft or skimmers (a card reader that can be disguised to look like part of an ATM) but it goes a long way towards protecting you online.

Keep an eye on your transactions. My last tip is to make sure you’re checking your bank account on a regular basis for suspicious activity. Most major banks will have an app that you can download to your mobile, so checking your bank at the end of the day is simple. If you notice any pending transactions that you don’t recognise you should immediately call your bank’s fraud department who can take steps to contain and minimise your exposure.


You can find more #CyberSecMonth resources below:

Support to local Cancer charity

Communications boost for local cancer charity, with JT partnership

This year the JT Guernsey Team have decided to offer their support to Guernsey Cancer Support, a small charity made up of volunteers who help those living with or impacted by cancer, their families and carers.

The Channel Islands telecoms group has kick-started its 12-month commitment with a people donation of £500 and a number of free-roaming devices and sims that the Charity’s members can use when travelling off-island for treatment, giving them one less thing to worry about.

Gill Syvret-Berboda, Chairwoman of Guernsey Cancer Support, said: ‘We are incredibly grateful to JT Guernsey for choosing us as their charity of the year. Like so many other charities, it has been a difficult 12 months particularly during the lockdown periods when we were unable to hold our monthly meetings or spend time with members and give support to those affected by cancer.

‘Improving connectivity will enable us to help our members who are travelling off-island for critical treatment to stay in touch with loved ones. This is going to make a huge difference to us and all the people who use our services. A team like JT, that is clearly passionate about being part of what we do, is already making a difference and means so much to us.’

Tamara O’Brien, Deputy Managing Director, JT Guernsey said: “Unfortunately, one in two people will be affected by cancer in some way, and the chances are we all know someone, likely more than one person, who has been affected in some way by this disease.

“For this reason alone, we are all fully committed to supporting Guernsey Cancer Support as they care for our loved ones. It’s very important to us that we get involved with causes which are dedicated to helping others because without additional support, especially in difficult times, many services would not be so readily available.”

Helping local charities and initiatives is embedded into JT’s culture; it’s a great way to bring people together and give back to the communities we serve.

Throughout 2021, JT will focus their support on charities which helps people living with cancer and their families. The Guernsey office has chosen Guernsey Cancer Support and the team in Jersey will partner with Macmillan Jersey to make the best use of JT’s expertise to help develop digital patient services and to make a positive impact where it is most needed.

Notes to Editors
For further information, please contact Chloe Chescoe at Black Vanilla on 01481 729229 or email

MS365 misconceptions – Don’t risk not backing up your business’s 365 data

Paul Gray
Product Portfolio Manager (Cloud)

Microsoft Office 365 is one of the most popular business software tools, offering email, meetings, file storage, and more.  

But while organisations can rely on MS365 to power their daily operations, there’s are some major risks to data security and retention.  Threats inside Office 365 have grown by 63% in the last two years alone, according to McAfee. And with everything from meeting invites to sensitive intel on the line, how can you keep your business safe from MS365 data loss? 

Your data could be lost when using MS365

Microsoft 365 has become a go-to business tool thanks to the infrastructure it provides for data management. And yet at the same time, the process of actually managing, securing, and backing up your data is still your responsibility.  

MS365 won't perform backups for you — and that’s something not too many people know (certainly not at a general user level). 

Below are just a handful of the data types you’re at risk of losing if you don't take measures to improve MS365's data handling.  

Data that has been accidentally deleted

It happens all the time at work: someone presses the wrong button; moves the wrong file to the wrong location; misreads a prompt on their computer. Or maybe there was no human error at all — a machine simply crashed at the wrong time, and now your data has been accidentally, permanently deleted.  

Microsoft 365 does not protect your data in these instances. Certain pieces of data may be protected in some cases for a short period of time. But more often than not, data that is wrongfully deleted will stay deleted.  

Communications data that should never be erased

Communications data is another type of data that's at risk when you use Microsoft 365. Whether it's emails, messages sent via a third-party platform, or communications sent over a bespoke application, this kind of data is central to a company’s operations and you don’t want to lose it.

Unfortunately, it's common for communications to be moved to the recycling bin for a variety of reasons. And if this happens, Microsoft 365 will only protect your data for one month — after which it is permanently deleted.

Since the average time of discovery for wrongly deleted data is 140 days or more, it's unlikely that you'll see those communications again.

Data that is protected by industry-specific regulations

MS365’s limited data management capabilities are arguably the most serious in the case of industry-specific regulations. This refers to legally imposed regulations on how your data is stored, secured, and accessed.

A key area where this is a concern is in the instance of eDiscovery: the legal process of sharing data between parties during civil litigation. If data is properly protected, then there's a chance it won't be recoverable. And that can have serious and lasting legal repercussions.

The same can be said for companies that hold highly-sensitive information, such as bank account details and personal data.


JT's solution to Microsoft 365 vulnerability concerns

It was these concerns and more that led JT to develop the JT Cloud Backup integration solution for Microsoft 365. JT Cloud Backup integrates seamlessly with the MS platform to protect your data without getting in the way.

Define your retention policies from the start

Data retention policies are complex and specific to each business — that’s why we allow you to specify your unique policies right from the start. JT's Cloud Backup solution helps you define and implement your retention policies for a secure and personalised option.

Prevent accidental deletion

As mentioned, Microsoft 365 secures the bulk of your data for less than three months. However, the period it takes to realise that data has been wrongfully deleted is generally 140 days, rendering 365's 90-day policies… less than helpful.

JT's Cloud Backup solution takes things up a notch by backing up your data every five minutes — company-wide and without interruption. That means the window for data to be permanently lost is so small — on an individual and organisational level — that you'll never need to worry about accidental deletions again.

Local data centres

As mentioned, Microsoft 365 secures the bulk of your data for less than three months. However, the period it takes to realise that data has been wrongfully deleted is generally 140 days, rendering 365's 90-day policies… less than helpful.

Contact the team today >


Other content you might be interested in:

ISO business implementation

ISO Implementation – How to get started

Emily Martins
Cybersecurity Consultant

Organisations increasingly have to be able to demonstrate to suppliers, end-customers and regulators that they can be trusted for information security and privacy management. Channel Islands-based businesses are no exception, and, like many businesses, you may have identified that having ISO27001 demonstrates that your organisation will have identified risks and put in place preventative measures to protect your network and data from cybersecurity breaches.

What is ISO27001?

ISO27001 icon

ISO/IEC 27001:2013, more commonly referred to as simply ISO27001 or ISO27k, is the international standard for information security. Together with the accompanying guidance of ISO/IEC 27002:2013 it is designed for organisations of all sizes to establish, implement, maintain, and continually improve an Information Security Management System (ISMS) suitable to secure their Information Assets.

business ISO implementation

Why ISO27001?

Peace of mind

Your customers expect you to keep their data secure, but what about yours? Implementation of ISO27001 means that every piece of important data you hold is considered, and therefore secured.

Reduce Information Security Risk

The Confidentiality, Integrity and Availability of Information and Information processing facilities are key in ISO27001. Implementation and monitoring of controls can help reduce downtime to your customers whilst maintaining accuracy and confidentiality of the data.

Satisfy your stakeholders

Understanding the requirements of your interested parties is a crucial component within ISO27001, meaning that your controls are tailored to the stakeholders that you need to satisfy the most, be this your customers, your CEO or even regulatory bodies.


businessman thinking about ISO implementation

How do I get ISO27001?

Firstly, get Top Management ‘buy in’

While it might seem obvious, in order to implement an effective ISMS there needs to be direction from the top down. This is important for a number of reasons, including;

  • Resource and Support – ensuring that your ISMS has sufficient staff, controls and budget to run effectively.
  • Change management – knowing what changes are happening within your business, allowing for changes within the ISMS to be considered and ensuring that there are no unexpected surprises.
  • Accountability – Top Management is ultimately accountable for the ISMS, and any ISO27001 Auditor will need to know that they are on board.

Determine the Scope of your ISO27001 accreditation

A smaller scope isn’t always easier. When leaving some parts of your organisation out of the scope, it means they have to be treated as an “outside world”. That means you have to limit their access to the information within the scope, potentially creating more problems when it comes to implementation.

Additionally, if you become certified, a Change To Approval (CTA) will be needed for each scope expansion, meaning more money and more time. This is why it is crucial to seek professional advice for undertaking your ISO27001 accreditation – to be able to fully evaluate your business requirements.

Perform risk assessments, implement controls and audit your ISMS

Once you’ve defined your scope you will then need to ensure that your business has considered the risks to your information, applied the appropriate controls and validated that these are working effectively and in line with the requirements of the standard through internal audit. Once you are confident that your ISMS is working you can then consider your next steps towards certification.


business colleagues discussing ISO implementation

Compliance vs Certification?

Determine exactly then what your business is aiming for – Compliance vs Certification.

Compliance can be defined as the point where an assessment, usually an internal audit, proves that the processes and controls determined by the ISMS are working satisfactorily, whereas certification requires an independent audit from an external body – this is where companies like JT come in.

When looking to certify selecting the right auditor is crucial, we advise that you select an auditor who is accredited by UKAS, the UK's recognised accreditation body.

What’s next? Planning your business case for an information security management system

JT can help to take your organisation on its ISO27001 journey. Our experts are on hand with years of experience in the implementation and auditing of ISO27001 Information Security Management Systems.

We’ll be able to walk you through setting your objectives, select your appropriate controls (Risk Assessment, legal, statutory and regulatory requirements, etc.) through to implementing your IMS system.

And, we’ll work with you to action any risk treatment items identified, embed your policies and procedures, perform audits and continually improve your security.

In addition to improving how regulators, customers and suppliers view your business’s security, ISO27001 certifications will benefit your internal systems, processes and day-to-day operating procedures.

Don’t delay – get in touch with our team today to discuss your journey to ISO27001 certification:

Enquire now >

5 productivity secrets for large remote teams

James Singleton
Partner Manager & Product Specialist, JT Enterprise

Remote work is here to stay. which means we have some work still to do, to get it just right. The question is: how effective are remote workers today?

In the absence of face-to-face office interactions, communication as a team can sometimes suffer. The larger the remote team, the more difficult it can be to synchronise schedules, overcome language and cultural barriers, and foster that group feeling that is so integral to a happy and productive workforce.

Existing communication ecosystems won’t always be enough to support the shift to remote, or even multi-office work. So what do businesses need to do?

Unlocking the potential of your large remote teams

Productivity doesn’t happen by accident — it has to be built. That’s why organisations need to devise a strategy and take specific steps to ensure their teams can communicate effectively, no matter where they are.

Here’s 5 ways to ensure your remote team is communicating and collaborating just as effectively remotely as they do in person:

Define how your team will communicate

What do you expect from your teams when working remotely? The etiquette that’s second-nature in an office environment is a little less clear when working virtually. Are all team members requested to have cameras on when in meetings? Should questions be saved for the end of a VC?

Being upfront with your team about expected virtual protocols can help streamline remote communications, whether it’s general housekeeping (e.g. muting microphones during meetings) or focused on operational excellence and new ways of working.

Create smaller, more agile teams

As your employee's transition to remote work, it might be time to reconsider the size of the teams they’re in. Why? Because trying to maintain large working groups, without face to face interaction, can be difficult and counterproductive.

All work centres around projects — that’s true for any organisation. So when working virtually, try splitting large teams into smaller groups, designed to tackle specific parts of a larger roadmap. This can be much more productive and can help play to team member strengths.


Humans are social creatures — just because we’re working remotely, doesn’t mean we want to work in isolation.

Team leaders need to play an active role in creating ways for members to connect and motivate each other.

Whether it’s organising a virtual lunch or team quiz, finding ways to interact as a team, just to chat or have fun, is crucial to maintaining well-being. Thankfully, the rise of sophisticated video conferencing tools can go some way to replacing face-to-face communication.

Host shorter, more efficient meetings

Even with the best will in the world, it can be hard to concentrate on a laptop for extended periods of time.

When working remotely, shorter and more structured meetings can help teams focus. Establishing and sharing an agenda document in advance, with clear objectives and desired outcomes, can help people come prepared and ready to work collaboratively.

Invest in the right technologies

Very few organisations expect their in-office employees to come equipped with their own tools and technologies. It’s far easier for the business if everyone’s working from the same software system, the same file-sharing server, email provider, etc.

So the same principles should apply when working remotely. Built specifically to cater for large remote or multi-office teams, Mitel MiCloud Flex helps improve business productivity by streamlining virtual communications.

What is Unified Communications and how does it help?

A Unified Communications (UC) refers to a phone system that integrates (or “unifies”) multiple communication methods within a business. Your business probably communicates in a number of ways: phone calls, video conferencing, instant messaging, email, SMS – the list goes on.

Mitel MiCloud Flex delivers a full suite of cloud-based communication technologies. From instant messaging to VCs, phone calls to file-sharing, and everything in between, MiCloud Flex allows your team to fulfil communicate in multiple ways from one single app.

It works regardless of where they’re based or how many people are using it at any one time.

Mitel MiCloud Flex & Cisco Webex, brought to you by JT

As the Channel Islands’ leading provider of choice for Mitel & Cisco, JT has proven experience delivering collaboration and communication solutions for businesses of all sizes, designing bespoke systems to suit the desired outcome. Also supplying where required, a suite of intelligent Mitel video and audio hardware, to compliment the system, ensuring a unified and complete experience in and out of the office for your teams.

Get in touch with the JT Enterprise Team today, to find out more about and to book a Mitel Flex or Cisco Webex demo for your business. It’s the first step toward smarter, more productive, and more unified working habits for your large remote teams.

Enquire now >

Preparing for a remote or multi-office future

James Singleton
Partner Manager & Product Specialist, JT Enterprise

Flexibility and agility are two of the most important characteristics for any business, especially as the routine nature of working, the how and when, continues to evolve.

While the events of the past year have been tough, they’ve also given us a glimpse into the future of the workplace. Many organisations have seen that their teams don’t necessarily need to be centralised in one office space — not if they have the right virtual tools.

It’s time to re-imagine the working arrangements required for your organisation today to prepare for tomorrow and beyond.

Remote, office or multi-office — what are the benefits?

Remote working

Now that the nature of work is changing, helped in part by the advances in technology and in embracing change. Studies have shown that on average, remote workers are productive and collaborative, innovative and more engaged. Likewise, companies that implement remote working are more attractive to employees (, particularly when it comes to younger workers.

Working from home enables employees to skip lengthy commutes and customise their workday to suit their needs. Working remotely can be highly motivating for staff and, when handled appropriately, helps deliver a greater work-life balance.

Office working

The office has long been a staple of the working world, and with good reason. In an office environment, collaboration comes naturally — a stark contrast to the sometimes problematic task of weaving together multiple remote worker schedules.

Multi-office working

The growth of flexible, “co-working” hubs has created a third option for teams to consider: multi-office or satellite working.

By harnessing co-working spaces, businesses can essentially do away with their traditional “headquarters” and instead have several smaller offices that people are free to work from at their choosing. This provides a space for employees to meet, work together when necessary and maintain that feeling of being one cohesive team.

When planning the year ahead, flexibility is key

Different employees require different working arrangements at different times. Therefore, it may be more prudent to invest in tools that allow your business to ramp up its office or remote working capacity as and when needed.

Rather than committing to one particular form of working, organisations should instead focus their efforts on flexibility; ensuring that intercommunication methods are just as effective when employees are working remotely as when they are in the office.

Thankfully, there are solutions available to do exactly that.

Increase operational flexibility with Mitel MiCloud Flex

Mitel Micloud Flex delivers a full Unified Communications solution — incorporating chat, video calling, telephony and screen-sharing. With a single app, Mitel Flex allows your team to use the same communication tools across any device, regardless of where they choose to work from.

With Mitel MiCloud Flex, users can be anywhere in the world and still use the cloud phone system. This ensures you will never miss a call, and that all users, no matter their location or device, will have access to the same features and functionality.

Future-proof your team with JT's Unified Communications Solutions

With a robust feature set and the latest Voice over the Internet Protocols, MiCloud Flex and Cisco Webex are the collaboration tools your team requires to prepare your office for the future, whatever that future might look like.

As the Channel Islands’ leading provider for Mitel & Cisco, JT has proven experience delivering communication solutions for varied business sizes, bespoke to a variety of requirements. Also supplying, where required, a suite of intelligent Mitel video and audio hardware, we can ensure a complete, collaborative experience in and out of the office for your teams.

For a demonstration of Mitel Flex or Cisco Webex capabilities, or to get started using a service, contact the JT Enterprise Team today.

Enquire now >

How Mitel’s MiCloud Flex improves team collaboration

James Singleton
Partner Manager & Product Specialist, JT Enterprise

Technology continues to revolutionise the workplace. The days of employees being tied solely to static desks and phones will soon be behind us as workplaces become hybrid — combinations of employees and teams who work on-site and others who work remotely.

However, this newfound freedom in where and how we work has presented a new series of problems for businesses. How can companies ensure effective communication and collaboration among teams, when their employees are across the country or globe?

Unified Communications with MiCloud Flex

Unified Communications with MiCloud Flex 

We’re seeing a new surge of technology-driven communication tools allowing you to connect on any device, seamlessly — from messaging applications to video conferencing solutions, and everything in between.

The sheer volume of solutions and tools now available can be overwhelming for even the most capable worker or IT team, not to mention managing logging into and being contactable across often multiple platforms.

What is Unified Communications?

Unified Communications (Unified Comms, for short) describes the integration of these many, disparate communication and collaboration tools into a single, centralised system.

By combining or integrating multiple functionalities into one platform, Unified Comms facilitates the flow of communication among devices and personnel, easing the burden of managing these separate tools individually.

Unified Communications traditionally relied on a complicated network of hardware and cables, which was often costly for larger organisations.

How do you overcome this? Take your unified comms into the Cloud with MiCloud Flex.

MiCloud Flex delivers exactly the same capabilities that you would expect from a traditional telephony system, but without the purchase or maintenance costs of the associated hardware. By combining IM, VC and other now essential team communication features — this system provides unbeatable value for large organisational teams.

The benefits of Mitel Flex for large business teams

Built on Google’s Cloud infrastructure — yes, that very same framework that Google uses to service over one billion users a day — MiCloud Flex utilises Voice over the Internet Protocols (VoIP) to transfer calls and deliver information safely and securely.

What does that mean for the average business? In short, teams of any size are now free to choose where and how they work, and MiCloud Flex’s suite of Cloud Voice services will help foster collaboration.

Here’s just some of the ways that MiCloud Flex can help teams work better together:

Caters to multi-office environments

With MiCloud Flex, users are free to enjoy the same communications experience anywhere, at any time, and on any device.

Because all of the Mitel Flex services run from a single app — and information is stored virtually — communication and collaboration remain seamless, regardless of where your team chooses to work from on any particular day. It's as easy to schedule and host a meeting between colleagues from home as it is in the office.

All applications feature the same advanced security protection, helping sensitive data remains safe, even when your team is not on site.

Collaborate smarter

MiCloud Flex boasts an extensive and robust feature set, fulfilling the collaboration requirements that are essential to your business (and even some that you may not have considered).

With Mitel, communication is instant. Whether instant messaging, making calls or organising a team-wide video conference, it’s simply a case of choosing who you wish to speak to and by what means. Visual voicemails, an attendant console and presence-based awareness also contributes to a market-leading Unified Comms solution.

Maximum flexibility and scale

With MiCloud Flex, your organisation receives dedicated hosting via Google’s secure Cloud data centres. This means your company is free to create its own bespoke communications environment, without the complexity or responsibility of managing it yourself.

What’s more, with full control over upgrades and maintenance if desired, or opting for a managed service your communications can scale with your business needs.

Transitioning your teams to Mitel’s MiCloud Flex

As the Channel Islands’ leading provider for Mitel MiCloud Flex, JT has proven experience delivering communication solutions for varied business sizes, bespoke to a variety of requirements. Also supplying, where required, a suite of intelligent Mitel video and audio hardware, we can ensure a complete, collaborative experience in and out of the office for your teams.

For a demonstration of Mitel Flex’s capabilities, or to get started using the service, contact the JT Enterprise Team today.

Enquire now >

JT SD-WAN Solution with business employees working remotely and hybrid

5 key benefits of JT’s SD-WAN Solution

A reliable and secure network is key for any business and because of the recent seismic shifts in general operations, business requirements in the connectivity space have needed to evolve rapidly. Never before has it been more crucial to ensure that your business can function in an adaptable and cost-effective manner while also ensuring your network can cope with these changing demands.

That's where JT's SD-WAN, a fully-managed network overlay solution, can play an essential role in simplifying network operations while optimising network performance. JT's SD-WAN gives organisations access to an efficient, economical solution that's reliable, secure, and highly scalable.

Software-Defined Wide Area Network: Why make the move to SD-WAN?

You may be familiar with the acronym 'SD-WAN'. But do you know how this innovative approach to wide-area networking could future proof and benefit your business? Here are 5 key benefits of JT's SD-WAN:

1. Rapid Deployment / Low Capital Investment

SD-WAN is a cost-efficient, scalable solution. When you partner with JT expertise, we simplify the start-up process for your business by managing the infrastructure.

JT's investment into the 'head-end' of the service, configured and hosted on our core infrastructure, means deploying SD-WAN over your network is much faster than traditional private networking solutions and indeed faster than most other SD-WAN services. It also means, that you get the full suite of features that would typically be available only to organisations who host and configure their own infrastructure.

As we've done this for you, you get to skip that part and enjoy a comprehensive managed service in nearly no time at all. This offloads a significant amount of the upfront costs and, thanks to our multi-tenancy capabilities, JT's SD-WAN will work for your business, no matter how large it is today or tomorrow.

2. Network Infrastructure Agnostic

Do you have multiple network connections, provided by multiple carriers, including MPLS, DIA and LTE, patched together and spread all over the globe? Well deploying SD-WAN as software overlay, allows businesses to manage, and simplify, their existing networks in one place. For businesses that rely on alternate networking services, integrating them with SD-WAN is straightforward. This means that you can keep your existing networks when you start using SD-WAN.

3. Seamless integration with MPLS

For those looking to maintain an existing MPLS, JT’s SD-WAN is easy to integrate sitting 'over the top', working in conjunction with MPLS to prioritise certain traffic on certain routes as you need it.

For existing MPLS customers, this means that your MPLS solution can be managed through the SD-WAN with ease, giving you the service you're used to without adding complexity just simplifying visibility and control.

In addition to the simple management offered by JT's SD-WAN, the integration with existing services like MPLS at a telco level, provides insights that most other SD-WAN services simply can't provide. You'll be able to keep data on your packets and routes without compromising your multi-site networking.

4. Insights & Intelligence Based Routing

JT's SD-WAN provides a layer of intelligence over your WAN automatically prioritising routing by application or traffic type. Being able to utilise all infrastructure options, MPLS, DIA, broadband or even LTE, new sites can be added to your network quickly and efficiently.

This gives you complete control paired with individual insights. It's a solution that's as flexible and adaptable as you need it to be.

5. Built-in Security

Built-in UTM/NGFW security from an industry pioneer JT's SD-WAN comes with built-in UTM and NGFW security. These solutions effectively protect your data and applications across your networks. It's a robust security solution from a pioneer in network security. JT's SD-WAN is also flexible enough to seamlessly incorporate third-party security solutions, service chaining your existing firewall solution into your network.

JT launch secure business service after successful hospital trial

Dr Chris Hare, Consultant Cardiologist, Jersey General Hospital, said: “I spent a full weekend on-call deliberately reporting all emergency scans from home. There were quite a few and they were complex. With JT’s SD-WAN, it was possible to review scans while patients were still on the table enabling rapid decisions about whether more was needed to be done or if they could return to their ward. With the system we had in place previously I would never have even considered attempting this, they were too slow, making it quicker for me to drive to work. But this new solution from JT is a gamechanger.”

Read more >

A Fully Managed Service

JT’s SD-WAN service comes fully managed as standard. Your network is managed and supported by our skilled team 24x7x365. We can remotely detect and resolve issues before they become service-impacting, no matter where on your network that is, be it St Helier or Singapore.

Complete the form below to learn more about how JT’s SD-WAN can make your networking more intelligent.


JT DDoS – world-class cyber-attack mitigation from a trusted local provider

Susan Sproston
Head of Business Sales

DDoS is one of the most intimidating forms of cyber-attack for any business.

What is DDoS?

DDoS, or Distributed Denial of Service, is an attack that involves sending vast amounts of traffic to an unprepared website, platform, or service. This huge spike in requests causes the servers to become inoperable, at which point the hackers can hold the server at ransom — typically demanding a financial reward. Until the ransom is paid, a business's servers will be down; its online operations will be all but frozen and sensitive data is within the hacker’s reach.

DDoS may pose a threat to Channel Island businesses, but the JT DDoS Mitigation Service — which sits in-front of your dedicated JT Internet Backbone service — helps stop DDoS bots in their tracks, mitigating the risk. Here’s how...

Protect your business from large scale DDoS attacks, on-site and at home

As the area’s most established, trusted telecom provider, JT has over a century’s worth of experience in communications, decades of experience in secure networking, and abundant expertise and resources to reliably mitigate and prevent cyber-attacks of all kinds.

If you’re wondering what makes a DDoS mitigation service with JT so special, here some of the core benefits to partnering with us:

Network-level security – mitigation for in-office and remote workers alike

Remote work has shifted from a flexible perk to the standard set-up for many Channel Island enterprises. While it benefits employers and employees, remote work poses new challenges — specifically within security. Remote businesses may have a greater reliance on third-party services, the risk of insecure hardware at employees' homes and a decentralised security solution too. Most notable however, for larger businesses, remote access systems (like Citrix or VNC connect) are being targeted by cybercriminals as a route onto the network.

While many enterprise firewalls, which operate during these remote access connections, offer some measure of DDoS protection, most can't provide the level of security that JT can. This is because many businesses use DDoS mitigation features built into existing firewall services – which are in-effect protecting the firewall from being overwhelmed by DDoS – so, at a firewall level, not a network-level.

The added benefit to using JT as a core network infrastructure provider, means it can apply DDoS mitigation protocols to a network level. Designed specifically to spot and block attacks before they even touch your network – let alone get the chance to overwhelm your firewall.

This allows you to embrace the modern mode of work, remote or in-office without compromising your network’s protection against DDoS attacks.

High-capacity, advanced attack ingestion capability

JT DDoS Mitigation offers both Generic DDoS and Volumetric DDoS network protection. The service is capable of absorbing the largest DDoS attacks — our solutions can handle 4.5 terabytes-per-second of malicious traffic. That provides significantly more coverage than any of the largest DDoS attacks to date: Google in 2017 (2.5Tbps), Amazon in 2020 (2.3Tbps) and Github in 2018 (1.35Tbps).

In other words, JT offers one of the most robust DDoS protections in the world. No matter the size or notoriety of your business, the associated risks of a DDoS dramatically decrease with JT's protection.

24x7x365 proactive protection

JT DDoD attack mitigation is an ‘Always on’ solution, continually building traffic profiles based on real-time traffic flows. You can view live line rate behavioural analytics and anomaly detection – giving you granular oversight of your network’s security whenever you need it.

These features, combined with the high attack capacity and network-level protection, create a highly scalable Attack Mitigation solution capable of spotting and responding to your network security at a moments notice.

JT DDoS Mitigation Service – a solution you can trust

For more information on how we can protect your business, customers and employees, reach out to our team today.

OR click below to get your 30-day free trial and mitigation report.


Five interesting facts about Wi-Fi on World Wi-Fi Day

Today is World Wi-Fi Day. This year we’re feeling more grateful than ever for Wi-Fi, as it’s played a huge part in helping us live and work this past year.

By connecting the devices from our homes to the internet, we’ve been able to keep in touch with friends, family, colleagues and customers and thrive in our virtual world.

But how much do we really know about this industry-defining technology? Here are our five favourite (and fun) facts about Wi-Fi.


1. Wi-Fi originates from Hawaii
While the UK can stake some claim to the birth of the internet — thanks to English computer scientist, Tim Berners-Lee — the use of Wi-Fi dates back to 1971, and the tropics of Hawaii. The pioneering ALOHAnet, which connected the Hawaiian islands, was the world's first wireless packet data network. From this small corner of the world, ALOHAnet and the ALOHA protocol went on to inspire the creation of Ethernet and Wi-Fi technology.


2. “Wi-Fi” doesn't mean what you think it means
Wi-Fi is short for "Wireless Fidelity", right? Think again. This is actually a widely circulated, false piece of information. Wi-Fi was simply designed as a name and logo by Wi-Fi Alliance back in 1999 and the term has no real meaning.


3. There are 4.57 billion internet users in the world — half of whom live in Asia
Global internet usage has more than doubled in the last decade. 4.57 billion people are now classified as internet users — a number that’s up from 2 billion in 2010 and represents 59% of the global population. And here’s a bonus fact for you: nearly half of all internet users live in Asia, with China and India leading the way as the most connected countries in the world.


4. Your home is a Wi-Fi blocker
Weak Wi-Fi signal at home? Blocker materials in your home are the most likely cause of obstructions to your Wi-Fi signal; including metal, brick and wood – basically your home itself! Often the ‘problem’ isn’t your internet connection to the home, but the signal within your home because of this. So, the best thing you can do is to contact your service provider to find out what solutions they can offer to improve the distribution of your Wi-Fi signal into those hard to reach places the signal from your router doesn't quite hit.


5. 306 billion emails are sent each day in 2021
Take a minute to count the different smart devices you have in your home. The use of Wi-Fi in the UK is staggering, with 94% of adults stating they have a wireless internet connection. Across the world, this totals close to 7 billion internet-connected devices and by World Wi-Fi Day 2021, that number will be a lot higher.