Customer Experience Expert Further Strengthens JT Board

The JT Group has announced the appointment of Meriel Lenfestey as a Non-Executive Director.

She is a career entrepreneur, launching her own firm, Flow Interactive Ltd, in 1997 which she grew into a market-leading consultancy firm with 50 staff and a turnover of £4m a year; helping clients to implement technology in ways which tightly fitted their customers’ needs.

On the JT Board, Meriel will be specifically tasked with scrutinising, advising and guiding the company from a customer experience point-of-view. She has previously sat on the Board as a Strategic Advisor.

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Crisis Management IoD

‘Talent Management’ in focus at IOD lunchtime Seminar

The second event in the IOD Spring Seminar Series will focus on Talent Management, exploring the ways in which Channel Island businesses address the universal challenge of attracting, developing, motivating and retaining employees.

Sponsored by JT for the third year, the IOD Spring Seminar series provides an open-forum panel discussion around some of the key issues affecting the Bailiwick for members and guests. The topic for the lunchtime event on 1 April 2016, will be explored by a panel of experts who are themselves involved in talent management within their professional roles. They will share insights into how to create sustainable organisations and enable them to meet their strategic objectives.

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Richard Summerfield, JT Group HR Director, will be among the panel on the 1st of April. To see a preview of what he thinks of JT’s Talent Management initiatives click here.

Building smart vending into the heart of machines

International Vending Alliance (IVA) and Intel have developed a smart “black box” solution that quickly upgrades vending machines. The box delivers the technologies and cloud-based data analytics that lead to incredible customer experiences, more efficient management, and faster response times to diverse consumer preferences.

Because the solution requires a strong machine-to-machine connectivity layer and support for a global rollout, JT was selected for its world-class network and services. With this network connectivity from JT, the black box was expertly designed to meet the competitive needs of manufacturers, consumer brands, and fleet operators.

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National Coding Week Awards – Winners

The winners of the 2016 National Coding Week Awards were announced last night via video link from Digital Jersey’s Hub in St Helier, Jersey to 39 winners across the UK.
National Coding Week has been sponsored by JT since inception and in 2015 the initiative saw thousands of people taking part in events across the country, including coding workshops for beginners and free online taster sessions. The National Coding Week Awards have been introduced this year for the first time to recognise organisations and individuals who have shown commitment to helping adults in communities across the UK learn crucial digital skills.

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Watch full awards video