Customer Experience Expert Further Strengthens JT Board

Customer Experience Expert Further Strengthens JT Board

The JT Group has announced the appointment of Meriel Lenfestey as a Non-Executive Director.

She is a career entrepreneur, launching her own firm, Flow Interactive Ltd, in 1997 which she grew into a market-leading consultancy firm with 50 staff and a turnover of £4m a year; helping clients to implement technology in ways which tightly fitted their customers’ needs.

On the JT Board, Meriel will be specifically tasked with scrutinising, advising and guiding the company from a customer experience point-of-view. She has previously sat on the Board as a Strategic Advisor.

Read more