JT shortlisted for Connected Britain Award

JT has been shortlisted in the ‘Internet of Things’ (IoT) category in this year’s Connected Britain Awards.

It has joined the likes of Sky, Cisco and Westminster City Council on the list of finalists at the prestigious telecoms industry awards, with the winners to be announced – virtually – between the 23rd and 25th September.

Supported by more than 600 roaming agreements across the world, JT can offer multiple network access through a single SIM card, which provides robust, secure and ‘always on’ connectivity.

JT’s award entry focussed on the Nomad IoT Management Platform, which allows our customers to reduce their operating costs by enabling them to monitor and control large numbers of SIMs quickly and efficiently.

A ‘rich’ set of features – such as device location, geofencing and data consumption monitoring – can be accessed via API or UI to orchestrate provisioning, billing and support across multiple operators through a single interface.

In 2020 JT launched its first ‘embedded-SIM’ (eSIM) proposition. eSIM allows customers to easily change their network providers ‘over the air,’ eliminating the ‘lock-in’ effects of traditional SIMs.

Barna Kutvolgyi, MD of JT International, commented: “The Internet of Things is now a truly global phenomenon, with applications across the healthcare, mobility, automotive and infrastructure sectors, all of which are now supported by JT’s solutions.

“We have built an excellent reputation as a global supplier of connectivity, building on our large portfolio of roaming and wholesale agreements which the JT team developed as a way of keeping travellers and any devices connected around the world.

“I’m delighted that the hard work and success of JT’s team has been recognised with this short-listing by such a prestigious scheme as Connected Britain.”



Autism Jersey golf day 2020

Autism Jersey golf day raises record amount

Autism Jersey’s annual golf day, sponsored by JT, has been hailed a success after it broke fundraising records whilst navigating between two separate venues to meet health and safety requirements. The popular golf competition raised over £35,000 for the charity, using technology to connect participants and celebrate the day’s results.

The event saw 18 teams of golfers compete at La Moye Golf Club on Friday 21 August with the overall winners being the Brewin Dolphin team, followed closely by a team from Santander in second place. The awards presentation was held at both the La Moye Clubhouse and the Royal Channel Islands Yacht Club in St Aubin using the latest audio-visual technology powered through JT’s full-fibre network to deliver a seamless awards presentation.

Nick Winsor, Chairman of Autism Jersey, said: “We are so thankful for everyone who took part in this event and are delighted to have raised a record-breaking total in such challenging times. Being able to host the prizegiving between two venues actually lays the foundations for many charities to now host their events at multiple locations and we are extremely grateful to JT and Delta Events for their help in making this day a success.”

Last year’s golf day raised £30k, with funds from this year’s event going directly to rehoming the charity at Sans Souci, where they will be able to develop a bespoke multi-million-pound facility to support those on the island on the autism spectrum and their families. JT’s on-going support of this annual event also means the new centre will benefit from the latest technology, ensuring visitors and carers can keep connected via state-of-the-art equipment, made possible by JT’s full-fibre network.

Daragh McDermott, Corporate Affairs Director at JT and a board member of Autism Jersey, said: “We have developed a long-term partnership with Autism Jersey and are honoured to be able to offer our support so that this event could take place when so many others have had to be cancelled. Not only was this an enjoyable social occasion for all involved, but an important chance to lend support and raise money for a very worthwhile cause.”



Katie Corbett JT - Mitel Platinum Partner status

JT meets Mitel’s Platinum Partner status

JT has further strengthened its reputation as a leading telecoms company after receiving the highest level of accreditation from global market leader in enterprise communications, Mitel.

After achieving Gold last year, JT has now been awarded Mitel Platinum Partner status which recognises companies that have achieved the highest standard of sales and technical accreditation in Mitel’s products and solutions. This accolade has only been afforded to a select few, and JT is the only Platinum Partner in the Channel Islands.

Katie Corbett, Director of CI Enterprise and Business Services at JT, said: “We are so pleased that all the hard work and commitment shown by our team, especially over the last few months, has been recognised as we continue to provide a high level of service for our customers. That means making sure we meet the exacting standards set by global businesses like Mitel and to have been recognised for going beyond the point we achieved last year is extremely satisfying.

“With Platinum Partner status, we will continue to offer an enhanced service to our business customers here in the Channel Islands and around the world.”

Mitel is a leading provider of business communications solutions for a range of organisations – from the small, single site offices to the multi-site, large enterprises. They offer customers a wide array of solutions, from simple business communications to sophisticated unified and collaborative communications, whether on-site or in the cloud.

Nigel Tyler, Head of Channel UKI at Mitel, said: “Over the past months, we worked very closely with JT to grow our partnership, with JT showing continued commitment to our range of communications and collaboration solutions and services. They clearly met the criteria and, just over a year after awarding JT the Gold level, we are now delighted to promote the team to the highest status of our partner programme’.



JT marketing and digital expertise in the running for two major awards

JT’s Christmas digital marketing campaign and the way data and insight is used to measure how customers rate their experiences have put JT on the shortlist for two national awards alongside some of the biggest names in the technology world.

The UK Digital Experience Awards has shortlisted JT in two categories – Best ‘Digital Marketing Campaign Initiative’ and Best ‘Use of Analytics and Insight’, alongside global household brands BT and EE.

JT’s ‘Step Into Christmas Together’ campaign which used Snapchat and Augmented Reality technology to create a festive virtual town has earned JT a place as one of five finalists. The campaign brought the highstreets magical appeal of Christmas to customers digitally, resulting in an 86% increase in online sales for the period. JT was also recognised for the changes it has put in place to collect customer experience data, allowing it to drive further improvements and channel more benefits back to its customers. As part of JT’s data analysis, it introduced ‘JT Voice’, an online feedback forum which has seen nearly 1,800 members register in the 12 months since it was launched.

Tamara O’Brien, Group Head of Marketing, Brand and Customer Experience, said: “I am thrilled that our team stands shoulder to shoulder with those in huge international companies like BT and EE. To be shortlisted for these prestigious awards is evidence of the hard work they put in every day, ensuring that the information we gather is used to deliver the very best possible service to our customers.”

This is the 6th year of the UK Digital Experience Awards and the first year in which it will be held entirely online. Judging of the finalists is due to take place on Thursday 16 July.



JT Appoints New Chief Financial Officer

With more than 25 years’ experience working in senior finance roles, Hélène Narcy has been appointed as JT’s Chief Financial Officer, taking a position on the Group Board and the Executive Committee.

Hélène, who started her career in telecommunications, before working for some of the world’s leading financial institutions, takes over from John Kent who is retiring, after serving in the role since 2012.

She joined JT in July 2019 after ten years working for UBS in Jersey and the US, returning to the island after two years in New York. Hélène has also lived and/or worked in France, China and the UAE, in senior management roles and leading financial transformation projects.

Hélène graduated from the prestigious Grande Ecole ESCP, and holds the French accounting Diploma.

She commented: “Leading the finances of a company with JT’s strong global reputation is a challenge I am really looking forward to, and I have been really impressed with the quality and dedication of the whole team at JT.

“Telecommunications is a fast-moving, dynamic sector and providing innovative products and services is so important to all islanders. It is great to be working in this industry again, and to be able to add value to JT’s operations in the Channel Islands, and across the world.”

Graeme Millar, JT’s Chief Executive Officer, said: “I am delighted to welcome Hélène to JT. Her knowledge, skills and experience will really help us to take the business forward, applying the most exacting international financial standards.

“I would also like to thank John Kent, whose vast experience and strategic thinking has played a significant part in the success of the JT story for nearly a decade.

“JT’s purpose is to enable our customers’ connected lives, and Hélène will help us to achieve that throughout challenging times for individuals and businesses, and to play our part in facilitating the Channel Islands’ recovery.”

For more information please click here.



JT publishes 2019/20 Progress Report

St. Helier, Jersey: the JT Group has released its annual update report detailing progress over the last 12 months, as it continues to support its local communities through the Covid-19 pandemic. Over the last eight weeks JT has doubled the minimum broadband speeds (from 500 Mb/s to 1Gb/s) for all fibre customers at no cost, to help them work, and stay connected at home, as well as extending that network to more of those islanders who previously only relied on a landline.

Overall, the Report details a stable financial performance over the last 12 months, with revenue, profits and dividends to JT’s owner, the Government of Jersey, remaining broadly on a par with previous years.
The 2019/20 Progress Report mainly focusses on the last full calendar year before the pandemic changed the way many people across the world are living their lives, and JT has a formal requirement to publish it at this time every year. The Group’s CEO & Chairman, Graeme Millar & Phil Male, have also written a special introduction to the document which sets out how JT has responded to this time of national emergency.

JT Chairman, Phil Male, commented: “We know that our customers and stakeholders have more on their minds at the moment than JT’s performance, however we hope they will find this review of the last twelve months interesting and informative.

“Clearly it mainly focusses on the year before the Covid-19 pandemic, which was another strong one for the Group, as we continued to invest heavily in Channel Island networks. This investment has stood islanders in good stead now so many of us are working from home, and using technology to interact with family, friends and colleagues.

“2019 was also a year when we upped our investment in emerging technologies such as the Internet of Things, Cyber security and 5G. I would like to take this opportunity to thank all the team at JT for their continued hard work and commitment, not least in recent weeks when despite the worrying global health situation, they have worked tirelessly to ensure islanders can stay connected.”

CEO Graeme Millar added: “I’m proud of the way JT has played its part in recent weeks to help its communities deal with the disruption posed by Covid-19. It has been a tough, worrying and uncertain time for many of our customers which is likely to continue for a while yet.

“Our teams and networks have responded very well indeed to the challenge. We have also done what we can to financially support our customers who may be finding it tough, such as by suspending all charges for late payments, or going over broadband usage limits, offering better terms to suppliers and providing local landline calls for free. Throughout this period JT will be calmly focussed on its core role: to make sure the islands, our people, and our businesses, stay connected.”

You can read JT’s Progress Report 2019/20 and Financial Statements by clicking here.



EVie environmentally sustainable e-bikes

JT Supporting the Green Transport Revolution

A fleet of environmentally sustainable e-bikes and e-vehicles are being kept on the road thanks to the award-winning mobile network and technology developed by JT.

JT’s IoT (Internet of Things) division worked with the team at EVie while it was testing its e-bikes in Europe, and now provides the smart data connectivity that’s needed in all of its e-bikes and electric vehicles used on Jersey’s roads.

That technology is used by EVie to track the location and status of the entire fleet enabling it to keep its emission-free cars, vans and bikes moving 24 hours a day, 365 days a year. It allows customers to simply use the apps to locate their nearest e-bike or to hire an electric car or van, wherever they are in the island.

Tom Noel, JT’s Director of Corporate Affairs and Sustainability, said: “Supporting the environment and helping drive sustainability for our community are at the heart of what we do at JT. With our growing global network and our skills within IoT technology, we’ve been able to help find a viable and innovative way to change how we, as a community, think about transportation. Working with an organisation like EVie that shares our values, fits perfectly with JT’s purpose of connecting our customers to their sustainable future.”

Customers simply download EVie’s Freebike app or the EVie Car app, register and follow the process to start using one of the green machines, and in response to the COVID-19 crisis, EVie is providing 50 of its e-bikes free of charge to healthcare workers as part of its #EVieWarrior campaign. The fully electric, long range bikes can shorten the commute time for key healthcare workers.

Gavin Breeze, Director at EVie, said: “Among our aims at EVie is to convert Jersey into an all-electric island, reduce congestion on our roads and in car parks and promote healthier lifestyles. Being able to link into JT’s world-class mobile network has been key to the success of this project. Having the input from JT’s experts available on our doorstep meant we were able to launch both our electric vehicle and e-bike services with ease.”



ITC Secure forms new strategic partnership with Jersey headquartered JT Group

ITC Secure and JT Group announce partnership to provide world-class managed security services to the Channel Islands

London, 20 April 2020: ITC Secure (ITC), the managed security service provider (MSSP) and specialist cyber advisory firm, and Jersey-based JT Group, have formed a strategic partnership to bring world-class managed security services to the Channel Islands. This is a step change to cybersecurity on the islands and will be welcome news to all the islands’ businesses.

Following a year-long relationship, this announcement formalises the partnership between the two organisations. This partnership addresses the growing need for better online protection, offering enhanced cybersecurity for JT’s customers across the Channel Islands. It is especially important now as our dependency on digital communications multiplies.

Through this partnership JT has expanded its SOC Services capabilities, including security monitoring, advanced threat detection, managed detection and response, plus early warning of planned cyber-attacks. All delivered 24-hours a day, through ITC’s internationally accredited state-of-the-art Security Operations Centre. This enables closer collaboration between ITC’s security analysts and JT’s technical experts, for faster on the ground response.  Adding this world-class portfolio of managed services to JT’s existing cybersecurity capabilities is a first for the Channel Islands.

The skills gap in the cybersecurity industry is on-going; recruitment and retaining the right experts within a business can be challenging. This partnership brings a comprehensive approach to cybersecurity and risk management, providing Channel Island businesses with round the clock access to qualified analysts to support their digital transformation and protect their business.

Arno Robbertse, Chief Executive of ITC Secure said “We are proud to partner with JT and to provide our services to the Channel Islands. As a globally recognised centre for financial services, Jersey and the other islands, like most places in the world are under constant threat of cyber-attack. It is great for us to be able to make a significant and positive impact on this issue and with JT to help make the Channel Islands a safer place to do business online”.

Graeme Millar, Chief Executive of JT Group said “This new partnership has greatly enhanced our existing portfolio of services, enabling us to provide sophisticated next-generation managed security services to our customers. This is more important now than ever, as we navigate through current events affecting us all, which places an increased pressure on networks and systems, and home working for many businesses. Our relationship with ITC brings together critical skills and expertise that will enable and empower Chanel Island businesses to defend against the evolving threats of tomorrow. Together we will encourage a proactive, rather than reactive, approach to cybersecurity and risk management.”



Macmillan Cancer Support

Communications boost for local cancer charity, with JT partnership

JT’s 600 plus people have always played a key role when it comes to choosing which charities will benefit from their annual fundraising and volunteering activities.  Having people with an active interest in their communities means they have strong connections to organisations that make a real difference.

This year, across the seven global locations where JT have an office, people unanimously decided in their annual ballot that charities which support people living with cancer and their families would be the focus of their giving and support in 2020.   The Jersey office has chosen Macmillan Cancer Support Jersey, who offer support to anyone affected by cancer in the island, and their team in Guernsey will partner with Guernsey Cancer support.

Lauren Perchard-Rees, Macmillan Jersey’s Chief Executive said: “We are delighted to be partnering with JT, a team that is clearly passionate about being part of what we do. With their digital expertise and telecoms infrastructure, we are hoping to take our fundraising to a new level, using automated donations and planning ‘drop-in’ sessions in JT’s Queen Street store.   Over half of those that use Macmillan Jersey’s services are friends and family of people who have been diagnosed. Together with JT, we will be helping keep families connected to their loved ones while being away from home for treatment and care.”

Tamara O’Brien, Group head of Customer Expreience said: “With nearly 2,000 cancer diagnoses a year in the Channel Islands, the chances are we all know someone, likely more than one person, who has been affected in some way by this disease.

“For this reason alone, we are all fully committed to supporting Macmillan Jersey and Guernsey Cancer Support as they care for our loved ones. It’s important to us that we get involved with causes that are dedicated to helping others because without additional support, many services would not be so readily available.”

Helping local charities and initiatives is embedded into JT’s culture; it’s a great way to bring people together and give back to the places we call home. We will be working with Macmillan Jersey and Guernsey Cancer Support to make the best use of our expertise to help develop their digital patient services and make a positive impact where it is most needed.

Over the past 12 months, JT teams have raised over £21,000 for charities around the world also supporting our Australian colleagues in the aftermath of the recent devastating bush fires.

Check our latest JT Presents video featuring Macmillan Cancer Support > 



Tamara OBrien - Digital Ace

JT supports Digital Ace in helping families growing up in a Connected World

JT’s retail team will be manning an exhibition stand at this year’s Digital ACE event organised by Digital Greenhouse on Saturday 8th February between midday and 5 pm at Beau Sejour.

This popular annual event takes place ahead of National Safer Internet Day, attracting high numbers of visitors keen to know more about the latest technology and e-safety advice, numbers are expected to exceed last year’s attendance of 3,000 throughout the day. The exhibition features many of Guernsey’s leading tech and digital organisations under one roof, providing both adults and children with a fun interactive day out to learn about e-safety in today’s digital world.

The JT team have lots of information to share about how best to use electronic devices and the Internet, which will empower families to learn, explore and manage their online lives in a positive and safe way.

Visitors to the JT stand will be able to try out the latest gaming console from Nintendo, which is a real example of how modern technology can help with creativity and development. We also have a competition to win a Nintendo Switch and Labo VR Kit, which is a series of DIY kits for building, from cardboard, your very own Toy-Con creations. This is about encouraging children to build and learn in both a virtual and a real environment, encouraging both ‘real world’ manual dexterity as well as virtual gaming skill.

Tamara O’Brien, Deputy Managing Director JT (Guernsey) commented:

“As a parent of a young daughter myself I’m also focussed on finding the right balance between our connected lives and our real lives.  Increasingly our schools encourage homework to be completed online and of course technology is firmly embedded into our education and school systems.  So, this show is a great way to discover the latest technology, understand how to maintain that balance and hear the latest thinking on helping our children stay safe online.”

For anyone who can’t join us at Digital ACE, JT’s High Street shop team are always happy to see people instore and help with useful information and friendly advice on the latest range of technology and help customers with enabling Internet routers to block certain sites, or seeing first-hand the devices we have available to help them stay in control online

All JT’s advice and guidance is available online at: https://www.jtglobal.com/global/e-safety/