At JT, we pride ourselves on being more than just a telecommunications company. We're a team of good people dedicated to providing the best possible service to our customers, even if we don't always get it right. Our commitment to excellence drives us to continuously strive for improvement, ensuring that our customers receive the quality service they deserve.

One of the ways we demonstrate this commitment is through our unwavering dedication to providing the best coverage on the island. With our reliable network, our customers can stay connected anytime, anywhere, knowing that JT has them covered. We’re mid way through a transformational period that includes: the delivery of a brand new world class network, simplification of our products and tariff to make things more understandable and better value for our customers and digitisation of our services, allowing customers the freedom and flexibility to make changes to suit them, anytime, anywhere. These changes are led and will always be led based on customer feedback and we continue to invite customers to have a voice as without you there is no us.

As the only locally owned telco, we also understand the importance of giving back to the community that has supported us throughout our journey. In 2023 alone, we had the privilege of supporting 125 charities, giving back to those who need it most and making a positive impact in the lives of others.

Innovation is at the heart of everything we do, and we're excited to announce the launch of our new app designed to help customers stay in control of their telecommunications needs. With user-friendly features and intuitive design, our app empowers customers to manage their services with ease, putting them in the driver's seat of their telecommunications experience.

But that's not all – we have even more in store for our customers. Stay tuned for exciting teasers of our new best value new plans coming soon, offering great value and innovative features to meet the changing needs of our community.

As we reflect on our journey so far, we're humbled by the trust and support of our customers and even more recently with the rallying support from Islanders following the defamatory campaign some of you may have seen. With our long-term commitment to our Island and positioning as a brand that is deep routed in the communities we serve, we're excited to be on this journey together, exploring new territories and pushing the boundaries of what's possible.

At JT, our journey is far from over, but we're excited and we invite you to join us as we embark on the next chapter of our story. Together, we'll continue to make a difference in the lives of our customers and the community we serve.