JT Lab – just a concept, or a reality?

When our Chief Executive Officer Graeme Millar officially opened JT Lab back in December 2011, he said that it could be “a historic day in Jersey’s economy”.

However, for JT Lab to really work we needed the connectivity. This is why three years on we now have connected nearly one third of the islands premises and laid fibre cables around nearly the whole island, so that vision really can now be a reality. Alongside our own work, Digital Jersey has also done an excellent job of helping to position Jersey as a tech hub and together, supported by the connectivity (including our new 4G network) we’re in a position to make the Lab a reality.

But what’s happening with Lab?

Thanks to this infrastructure the reality is JT Lab is going from strength-to-strength. Due to the confidential nature of those using JT Lab for trials and test launches we can’t provide too many names in terms of who is using the facility and what they’re doing. However, we can confirm that a number of diverse global tech companies, are taking advantage of the opportunity to test new products and services, right here in Jersey; including some very well-known names.

The beauty of JT Lab is now that technology has helped to dissolve geographical barriers, your customer isn’t necessarily based in your local market anymore; they can be anywhere in the world. Which means testing anywhere becomes an option also.

What’s more in a world where reputations can be made or broken in a moment online, testing (especially on a ‘live’ audience) becomes an increasingly integral part of any robust product development process

Why Jersey?

There are many reasons which make Jersey and JT’s facilities really attractive in a test-environment. These include the fact that Jersey offers the sixth highest GDP per capita in the world; it has the broadest demographic spread in the EU and a profile similar to the East and West coasts of the USA. Combine that with a Telco who is willing to open up their doors and let companies test and develop on a live network in real-time, it makes Jersey a very attractive option for tech companies.

Although JT Lab – on first appearances – may appear to have little to do with our core Channel Island business, there are already real benefits for our local customers. For example, through JT Lab we have already formed a partnership with a world-leading security firm called RadWare, who successfully used our facilities to test their state-of-the-art DDoS protection systems prior to launch. Today, those same systems are now protecting Island-based businesses from cyber-attacks using a world-class solution against a growing risk.

Another proof point is that we have been able to form a partnership with US based experts, KPMG Analytics, who are specialists in Big Data. This, more than any other area of development will provide the opportunity for all businesses, in all sectors, to differentiate from their competition, through the development of new business models using data analytics. Increasingly we and our customers are leaving complex and revealing digital trails of data behind us. This provides an enormous opportunity for companies to analyse behaviour and then far more accurately target their marketing and services to fit their needs. KPMG’s work in this area is at the cutting edge of data analytics and we’re working with them here in the Channel Islands.

The most recent addition to JT Lab (that we can talk about!) is the technology firm Compass, who are trialling their new Compass-EOS Routers here. Basically these new routers are powered by a breakthrough technology called ‘photonics’. This technology provides an enormous leap forward in routing, while providing a reduction in power consumption and heat production, making the systems far more efficient. The hardware is intended for use in Data Centres, which need very capable and resilient connections to operate, and which have enormous operating costs in terms of electricity consumption. Although there is no immediate, or direct benefit right now, working along-side Compass means that JT gains some valuable insight and experience with this future technology to help benefit our own hosting customers.

In conclusion we believe our work with JT Lab and its partners is bringing significant and world class intelligence of emerging digital technology back to our island – as the sector demands high skills, innovative thinking and importantly the right infrastructure. JT and JT Lab is committed to playing our part in helping nurture this growing ‘third pillar’ of our economy and judging from the interest so far we think our customers feel the same.

So, as our vision is to become the provider of choice for global telecommunication innovation we hope that the JT Lab will help move us further towards this.



IMAGINING THE FUTURE: a look into the technology crystal ball for 2015 and beyond

Tomorrow’s future: today?
Publication: Contact Magazine
Topic: What’s next for 2015

Author: Dave Newbold, Chief Operating and Technical Officer

We’ve all heard the technology cliché in terms of how quickly it moves and innovation unfolds. In this case, the cliché is true: many of the tools that we reach for unconsciously every day have gone from concept to widespread use at lightning speed. In just ten years institutional tech giants like Facebook (created in 2004), Twitter (2006), the iPhone (2007), Dropbox (2008) and the iPad (2010) seem to dominate our worlds.

For this reason it’s fair to predict that the next steps in innovation will be just as fundamental and develop just as fast. If we imagine how quickly the idea of wearable technology became a reality, it’s not hard to see how the latest trend of Smart payment systems promises to make our life easier and will equally make us even more reliant on our devices.

Likewise, with the growth of Machine-to-Machine tech or the “The Internet of Things”: it won’t be long before your fridge will be talking to your online supermarket to restock itself; your teenagers cars will be tracked wherever they go, and your heating will respond automatically to the weather – in fact we’re almost there. Future technologies ultimately promise the convenience to enable you to do more of the things you want to do, when you want to do them.

However, what underpins all of this isn’t just innovation in terms of design and function. Nor is it down to the reach of globalised markets, meaning the same technology and applications that sit on your phone, will also sit on the handset of a student in California, an office manager in Singapore or a street cleaner in Tokyo. It’s actually something more basic and fundamental; which is the availability and provision of fast, robust, data connections.

The right infrastructure as an essential

This is where service providers, such as JT play a vital role. By understanding and anticipating where the future of technology is heading, we can ensure we build the networks that will support our customers’ needs now and in the future. Of course, installing new and robust infrastructure takes time and budget, which is why we also need that foresight to be sure that what we provide not only meets the demands of our customers today, but that it will grow with our customers’ needs, as demand requires it to.

It’s for these reasons that two of JT’s developments and investments next year centre on delivering this very promise; our commitment to extend our fibre-optic network in Guernsey and alongside this; introduce a completely new 4G network across the Channel Islands.

Not everyone agrees. Some telcos around the world are investing in trying to ‘squeeze’ more life out of their existing copper connections, but the reality is that copper networks were originally designed to only support a landline service, not high-speed broadband. Perhaps a little more capacity can be pulled out of them, but they are limited by the basic laws of physics. That’s why we believe the future is fibre.

With regards to our mobile network, it’s fair to say that the Channel Islands are three years behind the UK in introducing 4G – however, by waiting, technology has moved on and we’re now in a position able to install a state-of-the-art network that will provide our customers’ with a superior service compared to that in the UK.

Our 4G network, which we have just begun to install, is built on an LTE Advanced framework – that’s a technical specification that means our network will be faster, more reliable and more powerful than conventional 4G services. It also means that we can adapt more easily to the next generation of mobile data services as and when mobile technology inevitably progresses.

Two big trends – ones to watch

Other trends we’re seeing and expect to grow next year are the merging of seamless connectivity between mobile data, broadband and Wi-Fi.

Seamless connectivity means the ability to start watching a video on your tablet at work (through your office Wi-Fi), continue watching on your mobile while waiting for the bus (through your 4G connection) and then finish on your HD screen at home (through your fibre broadband connection). Indeed some of the latest handsets already have the technology and applications to power this – known as ‘miracasting’.

The streamlining of devices also looks as if it will become a big trend – there are people in my office who have three mobiles, a tablet and a laptop. Add to that the computing power in your Smart TV and desktop and there’s an awful lot of computing hardware that’s potentially redundant at any given time. We expect that to change to the point where we have just one device that is portable and one that isn’t, which in turn should also mean that it reduces costs for consumers too.

However the future unfolds, at JT our vision is to become the partner of choice for global telecommunication innovation and to ensure we anticipate and deliver on these technologies with one priority in mind; the needs of our customers.

To find out more about JT’s products and service why not visit www.jtglobal.com



JT Lab joins forces with Compass-EOS icPhotonics

JT is working with icPhotonics™ networking pioneer Compass-EOS, to deploy Compass-EOS routers at the termination points of its undersea cables, interconnecting its Data Centers.

The Compass-EOS r10004 Next Generation routers feature low power consumption, a small footprint and high port density which are ideally suited for peering applications, undersea cable termination and inter-datacentre connectivity offering high levels of reliability. The r10004 router provides a scalable, open and secure platform to serve as a foundation for next generation service provider networks.

“Our objective is to deliver next-generation services to our customers, and to do that we need to test Next Generation networking platforms,” said Mark Stuchfield, VP, for JT Group’s JT Lab. “Partnering with Compass-EOS icPhotonics provides JT access to the future of optical networking which is critical to delivering a ubiquitous Fibre-To-The-Home solution to 100% of premises on Jersey.  In turn, JT Lab provides Compass with a platform to further enhance, test and develop its own product line to meet future operator requirements.  Particularly the need to support sophisticated business environments, explosive data demand and need for lower power consumption.

“JT is a true innovator in how it approaches the network of the future,” said Matt Bross, Chairman and CEO of Compass-EOS. “We look forward to working with JT while they deploy new services at rapid pace.”

About Compass-EOS

Compass-EOS is a next-generation networking company. Its photonic backplane technology, icPhotonics™, powers ultra-bandwidth dense routers that bring networking into the age of modularity and virtualization. The Compass-EOS icPhotonics™ technology is the world’s first commercial silicon for inter-chip optical interconnect. Its family of carrier-grade routers is a new breed of scale-out routers, enabling SDN-based, simplified architectures in service provider networks. Since 2006 Compass has attracted top-tier investors ranging from leading venture capital funds to service providers and networking suppliers.



Innovation consultants join JT Group to promote JT Lab

JT Group has welcomed two new strategy and innovation consultants to act as ambassadors for JT and to provide support for its global team in promoting JT Lab around the world.

JT Group is a Tier 1 communications service provider with a truly global reach and an established presence across Europe, the USA and Asia.  JT Lab is its live research and development test facility based in Jersey, Channel Islands – 14 miles off the French coast in the English Channel – that is hosted on JT’s Gigabit infrastructure and makes use of JT’s Fibre-to-the-Home and mobile networks.

By bringing Steve Bell and Joseph Dahan on board as consultants based in the USA and Israel respectively, JT is establishing a local presence and is taking the next step in its endeavours to attract new business from and to build on existing networks in these specific markets.

Mark Stuchfield, VP for JT Lab, said:

“We are very pleased to announce the appointment of two high profile individuals as consultants for JT Lab in countries that have the highest levels of innovation and are home to some very exciting start-ups.Both Steve and Joseph share our vision and belief that JT Lab offers a genuinely unique opportunity to these businesses and their vast experience, global networks and industry know-how make them excellent additions to the team.

“Building strategic partnerships with companies in these two important markets is part and parcel of JT fulfilling its vision to become the partner of choice for global telecoms innovation and cement our role as the Channel Islands largest most trusted Tier 1 communications service provider.”

Steve Bell, based in Chicago, USA, is founder and president of KeySo Global LLC. He is an accomplished strategy, marketing and technology consultant, analyst, speaker and commentator on the mobile Internet and its impact on digital life. He has worked with Motorola for over 20 years in Europe and the USA, and has an in-depth understanding of international trends, markets and cultures. He is an international advisor to the ICIN Conference and the Center for Policy on Emerging Technologies (C-PET) as well as a member of the ITU Telecom World Technical Program Committee.

Joseph Dahan, based in Israel, has 15 years of experience, managing innovation and technology for medium and large telecom operators, in fast growth environments. He worked for Noos (the largest French cable operator, later acquired by Numericable), to start their broadband and voice businesses, taking them to a €200 million of annual revenues, from a standing start. He built the services and managed technology activities. He was hired by BT in London, to focus on innovation, supporting the Chief Technology Officer to develop new products and services for BT businesses worldwide. He then ran the innovation scouting activity in Europe and Israel for BT, identifying innovative start-ups in the areas of software, mobile, video, advertising among others, thanks to an extensive network of entrepreneurs, private investors and venture capitalists.

Based on this experience, Joseph founded EdenChange, to help mature organizations innovate by partnering with outstanding technology startups. EdenChange provides technology scouting and innovation expertise to its clients, across a large array of industries.

Mr. Stuchfield continued: “Our overriding strategy is to partner with leading tech businesses which can utilize the testing and research facility provided by JT Lab to bring new products and services to market. Just last year a team of world renowned internet security specialists called SecurityDAM, part of the global RAD Group, began testing their innovative new cloud-based systems with us and this lead to a joint-venture which enabled us to launch a Cyber-security attack mitigation service based on the world-class software that had been developed in JT Lab.”

JT is the only Tier 1 carrier in the world that is offering its networks and customer base for companies to trial their technology, products and services before launching worldwide. JT Lab provides a contained, safe test environment where key learnings can be captured on a small scale prior to larger scale rollout. Real, live market tests of new services can be delivered and experienced by Jersey consumers and enterprises with the option to provide global testing utilizing our 500 + roaming agreements.

JT Lab offers the potential to build, test, and deploy services from world-class JT facilities with truly high speed international connectivity.  JT has a much leaner organizational structure than any other Tier 1 carrier making us approachable and agile meaning JT can make decisions in days and weeks, not quarters and years.



Jersey’s role in combating cyber crime highlighted at international security conference

The risks posed by ‘cyber-crime’ and the measures taken by global telecoms companies to combat it, was highlighted at the first Cyber Tech International Exhibition and Conference by JT’s Chief Relationship Officer, Tim Ringsdore.

‘Cyber Tech 2014’ took place in Tel Aviv, Israel on 27 and 28 January 2014 and was opened by Israel’s Prime Minister.  As a Tier 1 telecoms company, JT has been invited to address the attendees at the event which brought together leading multi-national companies, start-ups, private and corporate investors with senior officials of the global cyber industry.

Mr Ringsdore spoke on the subject of “how JT is protecting its network and what customers need to consider when protecting their business from cyber-attacks”.  Sharing JT’s perspective of the challenges and requirements arising from the accelerating problem of cyber-attacks on telecoms companies and how it impacts their customers large and small. In particular JT’s development of the innovative JT Lab facility, which is enabling security start-ups and other global businesses to develop innovative concepts, products and services to fight the ever changing and increasing risks of ‘cyber attacks’ on individuals and businesses.

Explaining the importance of this opportunity and the benefits to Jersey, Mr Ringsdore said: “It is vital that what we are doing here in the Channel Islands is brought to the attention of key telecommunications and technology companies around the world who can benefit from the truly unique opportunity we can offer. We are therefore very grateful for the strong partnership we have developed with the California Israel Chamber of Commerce (CICC) over the last couple of years, which has provided us with the opportunity to present JT as a case study at yet another important industry event.

“Some of the world’s biggest names in technology have expressed interest in our revolutionary JT Lab facility to test their cutting-edge products and services in Jersey and at Cyber Tech 2014, I was able to explain just why this interest has been sparked.  A number of Israeli companies are already working within the JT network and I was able to share the experience of these relationships which not only helped to promote JT but the Island and our Digital Jersey initiative.”

Speaking of the key learnings he took from the two day conference, Mr Ringsdore said: “The overriding message that came out of the event was that cyber-crime is recognised as the ‘new war’ on governments and businesses and the need for greater collaboration between companies and countries is increasing. Businesses must educate staff, including board members, by creating and promoting security policies which challenge the rising threat against mobile security. In particular the Bring your own device (BYOD) trend within the tablet and smartphone market was identified as creating even further risks.”

“The technology industry is experiencing mounting attacks at the telco, application and physical level and with the inevitable widespread use of Cloud technology and SaaS (Software as a Service) the challenges of data protection will only increase. How businesses can combat this was discussed by all parties at the event and I am looking forward to sharing my experiences at Cyber Tech 2014, with various bodies and customers in the Channel Islands.”

Further details about the Cyber Tech 2014 event can be found at: http://www.cybertechisrael.com/