Incident Response

Available in: Jersey | Guernsey

Incident Response provides technical support when customers are experiencing or have experienced a cyber-attack, a confirmed breach or loss of data. When under attack it is necessary to identify the source and the target and to apply protective measures to thwart the attack and to safeguard digital assets. After an attack has happened it is crucial to establish a precise timeline of events so that future occurrences can be prevented, and damage assessment can be carried out. Incident response is part of a corporate risk management programme and allows customers to plan for cybersecurity incidents and mitigate business impact.

Why you might need this service

Many organisations might struggle to deliver Incident Response in-house in the event of a cybersecurity breach and the training requirements necessary to keep internal IT teams skilled up as well present major challenges to running a complete Incident Response service. This service provides peace of mind and alleviates the headaches associated with that come with investigating your company processes and technology at a time of crisis, by engaging directly with our experienced and professional Incident Response managed team.

Key benefits

Our Security Incident Response Service delivers a 24x7x365 Cyber Security Incident Response Team (CSIRT) to help your business deal with cybersecurity emergencies. Our experts have years of industry experience dealing with Incident Response and managed services and will establish not only the type and source of an attack and the data targeted but will recommend which protective measures to take to further secure your business.

Reduce Cost: Avoid the hidden financial costs associated with a serious data breach; employee overtime, lost productivity, legal fees, and increased insurance premiums.

Remediation Advice: Our CSIRTs can quickly and effectively assess damage caused to your organisation and tailor a comprehensive response to limit further damage and remediate effectively.

Effective Communications: Our experts will be on hand to translate and deliver security knowledge into clear, concise language that Management can understand to make decisive action during Incident Response.

Disclosure Advice: Every company has the responsibility to disclose a breach to ICO. With our incident Response service, we can help you navigate the complex reporting requirements and advise on the sensitive nature of the timing and messaging to manage your response effectively.

CSIRT by JT and ITC in partnership

We have a world class team of experts that have worked with national governments, small organisations and high net worth individuals, when they have found themselves under cyber-attack. When this happens, we find that time is of the essence, so the JT team can be on site within hours backed up by the SOC team analysing the incident.