We understand the importance of reliability and are continually investing to ensure we deliver high quality, reliable services for you.
For many years, JT has fully covered regular cost increases from our suppliers for our business products. However, significant changes have made this approach unsustainable. After careful consideration, we have decided to implement an RPI increase based on the past 12 months. This adjustment is necessary to ensure we can continue providing the high-quality services you expect from JT.
To support these ongoing improvements, we will be adjusting the price of our services from April 2025. The prices will increase in line with the current Retail Price Index (RPI) of up to 4.6% in Guernsey.
Below, you will find a full list of the services that will have the RPI price increase applied.
All Private Circuits and associated services
- Capital Connect circuits
- Fibre Connect and Fibre Channel circuits
- IP Bearer circuits
- Ethernet Fibre Lines
- OneWorld On-island, Off-island and transit bearers/circuits
- Megaline circuits
- IP Bandwidth
- DDoS Protection Services
Labour and Professional services
- All engineering, project management and consultancy charges
Data Centre services
- DC Racks and Hosting
Business Continuity services
- Disaster Recovery Suite services
Support services
- All levels of support across all products and services
Fortinet
- Firewall, License, accessories and support
Managed services
- JT Managed WAN
- JT Managed WiFI
- JT Managed Firewall
- JT Cloud Backup
- JT Cyber Security
- JT Managed Security Services
- Azure Stack Hub
- SD WAN
- JT OneStream Managed Licence
Number Translation services
- 0345, 0800, 0845 services
- Premium Rate Service
- Weekly Call Statistics
Business mobile services
- MyMobile business services
Voice, broadband and consumer mobile services
If you have any questions about these changes or want to ensure you’re getting the best value from your products and services, please contact your JT Account Manager.
Thank you,
The JT Team