Author:
James Solomon
Head of Enterprise Product & MSP, JT
Strong digital foundations are more important than ever.
Businesses in all industries must evolve amid the changing digital landscape. Responding to new customer expectations, emerging technology, and the rise of hybrid cloud is key. Infrastructures must be resilient, secure, and scalable to protect against threats and maximise the opportunities that technology presents.
That’s why JT Enterprise has moved from being a traditional telco to a managed services provider (MSP) with a portfolio of integrated digital solutions and managed services. We’re building on 100+ years of connectivity excellence to become your trusted digital infrastructure provider.
From telcos to MSPs: The importance of digital infrastructure providers
It’s not just JT making this shift. Many traditional telecommunications providers (‘telcos’) have identified the need to reinvent their business models and use the convergence of telecoms and technology to become holistic technology companies (‘techcos’) and managed services providers (‘MSPs’).
Compared to a telco, an MSP can:
- Offer diversified digital services: The market now demands more than basic network access. As companies undergo digital transformation, they want to partner with providers offering integrated technology solutions from cybersecurity to edge computing.
- Better meet customer expectations for seamless, secure, and scalable solutions: MSPs collaborate with tech firms to innovate and bring advanced products and services to market. An MSP provides proactive managed support for clients to optimise their digital infrastructure and keep delivering results, even as parameters change.
- Leverage the opportunities created by 5G, cloud computing, IoT, and advanced networking: JT has a history of delivering connectivity solutions like IoT, cloud, and 5G. With existing infrastructure and knowledge in place, and collaborative partnerships with tech firms, a telco-turned-MSP can best capitalise on emerging opportunities in this space — and deliver those benefits back to their client base.
By transforming from a traditional telco to a full-service Digital Infrastructure Provider, we’re entering a new era of JT Enterprise and improving what we can do for you to bolster your business resilience.
Why digital infrastructure is the backbone of modern business resilience
A robust digital infrastructure is crucial in business today. It’s the backbone of your internal and external operations. It powers what you do and connects everything and everyone. Just look at what happens when Amazon Web Services goes dark — services, institutions, and individuals worldwide are impacted with mammoth financial implications.
Digital infrastructure cannot be overlooked as a valuable business asset. The more robust your digital infrastructure, the more robust (and resilient) your business proposition. Resilient, secure, and scalable digital infrastructure supports innovation and stability, too.
The pillars of a robust digital infrastructure include:
- Reliable, always‑on connectivity
What it is: Secure networks offering high‑speed connectivity that facilitate efficient data transmission.
Business outcome: Provides users with secure, optimised access to applications and data; minimising downtime, boosting productivity, and enabling seamless customer and employee experiences that support delivery of business objectives. - Hybrid Cloud Environments
What it is: Scalable, flexible access from anywhere with an internet connection.
Business outcome: Allows you to deliver applications and secure data wherever the business requires to support data sovereignty, location‑specific compliance, and performance/latency needs – while accelerating time‑to‑market and optimising costs through scaling. - Layered Cybersecurity
What it is: Defence‑in‑depth protecting assets and infrastructure against cyber threats and vulnerabilities.
Business outcome: Reduces breach risk and operational disruption, protects revenue and brand reputation, and enables compliant growth (e.g., meeting sector regulations) so teams can innovate confidently. - Data Centres
What it is: Facilities that house servers, storage, and networking equipment (including co-location and edge options).
Business outcome: Delivers predictable performance, resilience, and control for sensitive or regulated workloads; supports disaster recovery and business continuity; and helps optimise total cost of ownership as you scale. - Software and Applications
What it is: Operating systems, APIs, and platforms that enable digital systems to interact.
Business outcome: Streamlines operations and automates workflows, integrates data across systems, unlocks analytics and AI‑driven insights, and powers differentiated digital experiences that drive revenue and customer loyalty.
Managed services build the digital foundation that keeps modern businesses competitive, delivering seamless integrations without disruption, comprehensive support for peace of mind, stronger security to minimise risk, reduced downtime to protect productivity and relationships, and cost savings through expert, tailored technology recommendations.
Introducing JT’s Managed Services portfolio
JT’s suite of Managed Services is a unified ecosystem designed to help businesses stay secure, modern, and agile. We let businesses focus on their day-to-day operations while we handle the tech, including:
Secure Networking and Connectivity
- Security Advisory, Strategy, and Managed Secure Networking
- SD-WAN
- Cloud Connectivity and Secure Access Service Edge
Hybrid Cloud and Azure
- Managed Azure and Azure Stack Hub
- 24×7 Hybrid Cloud Operations
- Cloud Strategy and Migrations
- Disaster Recovery as a Service
- Backup as a Service
Modern Workplace
- Modern Workplace-as-a-service
- Unified Communications
- M365 Assessment, Deployment & Migration
- Microsoft Teams Telephony
- Voice Solutions
You can think of JT’s Managed Services as an extension of your team: always there to connect, protect, and support your business operations. By working with a trusted managed services provider, JT’s Managed Services clients benefit from:
- Simplified management with one trusted provider/partner, providing streamlined operations that allow you to focus on growth and success.
- Scalable solutions tailored to your business’s needs, based on our deep understanding of your business, the market, and the latest technological advancements.
- Local support backed by global-grade infrastructure, minimising downtime, improving efficiency, and ensuring that issues are resolved before they impact your operations.
- Integrated security across every layer, providing consistent protection across all of your business’s IT systems.
How JT empowers businesses today and prepares them for tomorrow
JT’s Managed Services help businesses tackle immediate challenges, including cybersecurity risks, cloud complexity, and hybrid work demands, compounded by limited in-house IT capacity. Secure networking, hybrid cloud, cybersecurity, and modern workplace tools work together to reduce downtime, support compliance, improve productivity, and make technology easier to manage.
This holistic approach gives businesses a more resilient, scalable, and secure digital foundation that supports day-to-day operations and long-term growth.
By utilising JT’s Managed Services, businesses also set themselves up for future success. Managed services are an invaluable resource for those looking to adopt new technologies. For example, JT can assist with greater automation and advise on the use of AI-powered services and edge computing processes.
The increase in AI adoption puts fresh computational demands on data centres. JT operates secure, resilient, and purpose-built data centres in the Channel Islands and, as part of our Managed Services offerings, we can even help clients move to modular data centres that are faster to deploy and more cost-effective to run.
JT is the Channel Islands’ digital backbone, helping organisations stay connected, secure, and ready for what comes next — in the Channel Islands and beyond.
Build a more resilient future with JT
We’re proud to announce this next chapter for JT Enterprise. By transforming from the telco you’ve known for over 137 years to your trusted Digital Infrastructure Provider, we’re shaping tomorrow — and transforming for you.
Head to our website pages for more information and to explore our services portfolio in more depth. Or get in touch with the JT team for tailored guidance on how we can work together to strengthen your digital infrastructure and prepare your business for whatever comes next.
