Managed PBX

JT Managed PBX is the power hub for a business internal phone system, providing telephony for all business-wide users regardless of location or size. JT has the right solution to fit business of all sizes through our strategic partnerships with Cisco and Mitel.

Years of global experience mean you can rely on JT for a seamless installation process that delivers an easy to use service for your employees. JT will maintain and fine-tune your phone system, whilst your teams benefit from a range of efficiency features.

JT’s PBX (private branch exchange) provides automatic switching between multiple connected phone users serving as the operator for phone call transactions, without the need for technical staff to do so in person. JT offers varied support levels up to our comprehensive dedicated support, with remote monitoring and proactive management by our highly trained Service Management Team. We design and implement a service based on your needs with a range of capabilities available to businesses of all sizes.

Why Managed PBX?

Secure and resilient networks
European SIP availability
Specialists with over 120 years of experience delivering innovative solutions
24x7x365 monitored support with sustained protection and attack mitigation
Unrivalled security with data encryption and purpose built storage in resilient backup vaults
Simple integration into your existing structure
Tailored solutions to meet your business performance and design needs
Cisco Premier Partner access to certified technical consultants and engineers
Unified communication with integration of all your devices to one managed platform
Improve customer relations with live response management
Simplicity with a simple commercial framework
Efficient and cost effective solution allowing your people to share phone system lines
Fully managed service with onsite maintenance support
Remote moves, additions and changes

Case Studies

Kraft Heinz

"We were very attracted to the truly unique and industry-leading solutions that JT offers and it was evident that their approach to tailor solutions to meet our business needs would enable us to achieve our objective of consolidating our systems and improving connectivity for our staff."
Francesco Tinto, Global CIO of Kraft Heinz.

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Covidien

"JT is very much seen as an extension to Covidien’s IT team having deployed all of our key communications technology over the past 7 years."
Dave Farlow, IT Director

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Healthspan

We spoke to Healthspan in their Guernsey HQ about their experience with JT, using their integrated Mitel contact centre system to deal with multi-channel customer support, and how this has helped shape an enhanced customer experience.

Watch the video >