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Inbound / Outbound Solutions

Available in: Jersey and The Bailiwick of Guernsey

For businesses looking to enhance their customer communication experience, JT’s National and International Inbound/Outbound Call Services provides an efficient and cost-effective solution. Designed to give you more control over how you engage with your customers, we combine national and international Inbound or Outbound, and call centre services allowing you to make efficient use of key resources globally.

Why choose JT for Inbound/ Outbound call services?

  • Improve relationships with fast and accurate response
  • Develop a platform for cross-selling or up-selling a range of products and services
  • On line portal for managing and making changes to routing of calls
  • Efficient and cost effective solution reducing demands on your people
  • Obtain key managerial information and identify trends to adapt and tailor your strategy
  • Relieve pressure on internal systems with a high capability package
  • Assured business continuity from small specific tasks to complete operational management
  • PCI compliant voice recording
  • 24/7*365 support

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