Service Announcements

As part of our ongoing commitment to provide a high quality, reliable and secure service to our customers, regular maintenance and upgrades on the JT Network will be required. Details of scheduled routine maintenance for the coming weeks can be found below. The work has been carefully planned to take place during lower usage periods to minimise any possible disruption to our customers. We appreciate your understanding as we continue to make improvements to the network which enables us to provide a safe and secure service to you and apologise in advance for any minor loss of service this may cause.

Service Incidents and Disruptions

No service incidents.

Upcoming planned works

 

When will the planned work take place At what time Which service is being worked on If there is an impact what will it be And who might it affect
Thursday 10th June Between 08.00am and 5pm Mobile services During this work we will be upgrading our
mobile services which will mean there is
a possibility that you may intermittently
experience reduced indoor 2G, 3G and
4G mobile coverage during this time.

Please note: The JT fixed broadband and
landline network will work as
normal throughout.

Jersey  customers
in the area around
Mont Fallu & start of
St Peters Valley, St Peters.
Tuesday 15th June Between 08.00am and 5pm Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband
and landline network will work as
normal throughout.

Jersey  customers in
La Grande Route
De La Trinite.
Thursday 17th June Between 08.00am and 5pm Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband
and landline network will work as
normal throughout.

Jersey  customers in
Victoria Village area,
La Rue De Guilleaumerie,
St Saviour.
Tuesday 22nd June Between 08.00am and 5pm Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband
and landline network will work as
normal throughout.

Jersey  customers in
the area around Ville
Au Bas and into
St Ouens Bay, St Ouen.
Thursday 24th June Between 08.00am and 5pm Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband
and landline network will work as
normal throughout.

Jersey  customers in
the area around
Woodbine corner, route
De Noirmont, St Brelade.
Tuesday 29th June Between 08.00am and 5pm Mobile services During this work we will be upgrading
our mobile services which will mean
there is a possibility that you may
intermittently experience reduced
indoor 2G, 3G and 4G mobile coverage
during this time.

Please note: The JT fixed broadband
and landline network will work as
normal throughout.

Jersey  customers in
the area around Rue
Des Vignes,Airport hill
to Beaumont, St Peter.