Report a Problem Help & Support | Report a Problem Report a Problem Select the JT product or service you need help with: Telephony Voice Services Broadband & Connectivity Data Services Mobile Network, Roaming, and Devices Telephony Voice Services Broadband Data Services Mobile Network, Roaming, and Devices Cloud Private Circuits JT Equipment Cables, poles, cabinets or manholes Residential Services If your business has residential services and you need help using your services or managing your account, please fill out our form and a member of our Residential Support team will get in touch as quickly as possible. Residential Enquiry Form