JT’s Managed Services provide 24/7 live agent support focused on quality assurance and system availability. Our coverage has a truly global reach providing remote and on premise support, proactive monitoring, and fully outsourced services for your Voice, WAN and Wi-Fi infrastructure. Through a simple structure we assist our customers with full project management, transition management and service delivery across a number of technical pillars.
How do we help?
- Simplicity with a simple commercial framework
- First class service powered by globally recognised market leaders
- Global reach delivered with local expertise
- Flexibility creating tailored and scalable solutions specific to your business
- 24/7*365 monitored support with sustained protection and attack mitigation
- ITIL based Service Management Centre
- Increased business efficiency with streamlined solutions specific to your business
- Improve customer relations with live response management
- Efficient and cost effective solution
- Full managerial monitoring allowing you to analyse activity and identify trends
- Service account management 24/7*365
Peace of mind for your business 24/7*365.
“Every step of the way JT has made it a priority to understand our needs and has provided a thorough service delivering the technology to complete the picture for us in terms of customer service.”
Dean de la Rue, Director of Rossgower